Evening Cashier/Receptionist
About the role
We are looking for an energetic and professional candidate to join our team as an Evening Cashier/Receptionist. This position offers an average of 30 hours per week, making it an excellent fit for anyone seeking strong work-life balance in a professional setting. At Sommer’s Automotive, you’ll be the welcoming face of the dealership, delivering exceptional customer service with a positive attitude.
Sommer’s Automotive has served tens of thousands of satisfied customers over the past 80 years. Our dealership is family-owned and operated, with a focus on customer satisfaction and long-term loyalty. We remain actively involved in supporting our local communities.
Responsibilities
- Answer telephones and direct callers to the appropriate associate
- Greet customers and visitors warmly, professionally, and with a smile
- Provide a high level of professional customer service both in person and over the phone
- Take and retrieve messages for various personnel
- Provide callers with general information such as company address, directions, fax numbers, website information, and other related details
- Assist with clerical duties such as photocopying, filing, faxing, and collating
- Create accounting receipts for sales and finance departments for vehicle deposits and CODs
- Receive payments by cash, check, credit card, or automatic debit
- Issue receipts, refunds, and change to customers accurately
- Maintain the cleanliness and professional appearance of the front desk and guest waiting area
- Use computer systems efficiently and accurately to complete daily responsibilities
- Present oneself in a consistently professional manner and adhere to business dress code expectations
Requirements
- Strong customer service skills with a professional, friendly, and welcoming demeanor
- Strong proficiency with computers and the ability to learn new platforms quickly
- Excellent communication skills and quality eye contact
- Flexibility and punctuality
- Collaboration skills
- Strong attention to detail and accuracy
- Professional presence and attitude
Schedule
Average of 30 hours weekly, scheduled evenings starting at 2:30pm, Monday through Friday (with one weekly off-day), and 8:00am to 5:00pm on Saturdays. Closed Sundays.
Pay
Very competitive hourly compensation.
Benefits
- Benefits eligible
- Non-exempt, onsite position
- Professional office setting within a dealership
- Business dress code