Evaluation Specialist

About the role

This position is responsible for coordinating and executing the evaluation and advisement of new and continuing graduate students as they complete Title 5, CSU, and university admissions and degree requirements. This includes domestic and international students, as well as those enrolled in special partnership programs, SAGE, and SJSU Online.

Responsibilities

• Assess and evaluate academic records of graduate international and domestic applicants for admission to the university, including degree completion for all graduate student types.
• Evaluate and certify complex credentials and transcripts for international and domestic applicants, SAGE, and SJSU Online; process credentials based on established graduation and admissions guidelines and policies; ensure authenticity of documents; evaluate credentials for graduate programs.
• Prepare list/check sheet of completed and to be completed classes required for degree; review and process program of study for students applying for graduation; use appropriate catalog and academic curriculum requirements depending on major, minor and appropriate degree.
• Research various international and domestic academic systems to determine transferability and equivalencies of applicants' credits; convert credits to university system; maintain resource/reference file of catalogs, and the like from various universities and institutions.
• Review and verify that appropriate documents have been submitted by the applicant to determine the applicant’s admission eligibility under the various Chancellor’s Office and campus regulations and procedures.
• Evaluate and assess eligibility for advancement to candidacy and graduation.
• Prepare and transmit individualized evaluation of transfer credit; advise on fulfillment of remaining requirements for graduation; perform graduation evaluation.
• Interpret and explain policies to applicants, staff members, and faculty advisors.
• Provide high level clarification on policies and procedures to other SJSU offices and representatives from other colleges and institutions.
• Provide special support for combined program graduation initiatives, by completing evaluations/processes by established deadlines.
• Collaborate with students and advising units regarding problems qualifying for graduation; consult faculty for clarification of requirements; process curriculum changes and petition.
• Maintain computerized student files, applications and credentials; verify, add, delete and correct permanent student records.
• Inform students of admissions/graduation acceptance/denial; generate necessary correspondence.
• Determine eligibility and process documents, I-20 visas and admissions letters for admitted students.
• Serve as designated school official (DSO) for SEVIS reporting and compliance processes for graduate students.
• Perform maintenance of SEVIS information within various SJSU record systems.
• Work with International Gateways to coordinate student eligibility into graduate programs.
• Collaborate with other campus units including International Student Advising (ISA) and the SEVIS Coordinator to ensure that applicants are processed accurately and in a timely manner.

Qualifications

Knowledge of methods, procedures, practices, and activities related to international admissions.
Ability to interpret and apply program rules, regulations, and policies.
Proficiency with, or the ability to learn, technology and software applications, including word processing, spreadsheets, database management, and communication tools.
Demonstrated ability to learn, adapt to, and apply artificial intelligence (AI) and other emerging technologies to support student services, programs, and operations.
Strong analytical skills, with the ability to assess complex situations and implement effective solutions.
Excellent verbal and written communication skills.

Preferred Qualifications

• A master’s degree in Higher Education, Counseling, Behavioral Sciences, Organizational Change, or related field.
• One year of full-time experience in a graduate admissions or records office working directly with graduate students and evaluations.
• One year of direct exposure to working with international students and/or international evaluations.