Estimator
About the role
This is the second level in our Estimating track, achieved after completion of BELFOR new-hire training tasks. The position involves creating and managing estimates and jobs across residential, commercial, and industrial lines of business. You will meet with clients, develop quality and competitive estimates using Xactimate software, manage work through completion, review budgets, and communicate progress with clients and management. Estimators also review invoices and labor to ensure costs are included in monthly job costs. Upon completion of required BELFOR training, the qualified candidate will achieve the appropriate level Estimator title and position.
Responsibilities
- Establish and maintain local area clientele, primarily insurance adjusters, but also community business owners, schools, and municipalities.
- Create accurate floor plans in Xactimate Sketch.
- Demonstrate working knowledge of applicable building codes.
- Create and adhere to acceptable budgets; address overages as they arise.
- Use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc.
- Maintain a construction schedule and collaborate with trades and management to ensure timely completion.
- Identify and present solutions when additional resources are needed.
- Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques.
- Proficient with investigative demolition, controlled demolition, decontamination structure cleaning, and deodorization services.
- Participate in continued training with BELFOR University, including Basic Xactimate training to prepare for Estimator Level 1, 2, or 3 User Certification tests.
- Independently manage own work.
- Maintain vehicle safety and cleanliness; complete all required inspections and accident/injury/incident reporting forms.
- Assist in developing and improving efforts to establish BELFOR as a world-class industry leader.
- Comply with company and department policies, procedures, guidelines, and standards.
- Develop and maintain a client book of business based on job requirements (Estimator, Senior Estimator, General Estimator, or Executive General Estimator).
- Serve as the primary contact for owners, adjusters, and consultants.
- Handle scope development, negotiation, and agreements with customers using BELFOR standard formatting for estimates.
- Coordinate after-hours emergency services, including board-ups, water damage, fire and smoke damage, and vandalism.
- Consistently identify potential site hazards (asbestos, lead paint, mold, etc.).
- Maintain professionalism and courtesy at all times; be proactive and responsive to information requests.
- Apply industry TPA Program standards and ensure compliance.
- Work under time constraints to meet specific timelines.
- Demonstrate attention to detail and safeguard clients' property and information.
- Attend BELFOR-sponsored operations and safety training courses as required.
Qualifications
- English literacy and fluency.
- Understanding of MSDS Data sheets and their applicability to jobs.
- Use of BELFOR Estimate Format Standards for Xactimate estimates, proposals, etc.
- Extensive customer service experience.
- Advanced Microsoft Office skills; experience with Xactimate.
- Professional demeanor and appearance; excellent telephone skills.
- Ability to work well with others and maintain professional interactions with co-workers and vendors.
Physical Demands
- Frequent lifting of over 50 lbs unassisted.
- Sitting for extended periods of time.
- Manual dexterity needed for keyboarding and other repetitive tasks.
- The ability to bend, crouch, or stand as necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.