Estimating Coordinator

Key Responsibilities

• Perform imaging, measurements, and scoping of losses at job sites.
• Provide onsite response to new jobs within 1-2 hours and prepare initial estimates for upload.
• Establish and maintain contact with customers.
• Obtain work authorization and lien paperwork signatures.
• Prepare and upload Xactimate estimates based on field documentation.
• Contact and collaborate with Estimators in the Estimating HUB.
• Manage BCS and TPE compliance for jobs.
• Prepare supplement estimates and change orders.
• Review field documentation, including photographs and notes, to develop comprehensive Xactimate estimates.
• Collaborate with the Estimating HUB to finalize estimate scope, pricing, and documentation.
• Track estimate status and performance metrics using shared documentation tools, ensuring timely and accurate data entry.
• Participate in meetings with relevant teams to discuss estimate pipeline, performance, and approval trends.
• Stay current on Xactimate updates, insurance carrier requirements, and industry best practices.
• Aid in improving internal estimating procedures and documentation standards.
• Ensure all estimates adhere to internal quality standards and regulatory guidelines.

Experience And Qualifications

• 2+ years of general office administration experience.
• Strong math and data entry skills.
• Construction or insurance industry experience preferred.
• Proficiency in Microsoft Office (strong emphasis in Word & Excel).
• Ability to multitask in a fast-paced office environment.
• English language literacy & fluency.
• Oracle system experience ideal, including JD Edwards.
• Experience with a multi-line phone system.
• Customer service skills.
• Strong written and verbal communication skills.

Physical Requirements

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time).
• Sitting for extended periods of time.
• Manual dexterity needed for keyboarding and other repetitive tasks.
• The ability to bend, crouch, or stand as necessary.