Estee Lauder Beauty Advisor - Full Time

About the role

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role requires genuine enthusiasm for the beauty and fragrance industry, a competitive drive, and confidence to excel in a fast‑paced commission environment. This is an hourly position.

Responsibilities

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, providing personalized consultations, utilizing clienteling tools, and offering product recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience, confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, brand resources, and feedback to continuously build product knowledge, suggestive‑selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products in a timely manner.
• Maintain visual merchandising, signage, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances.
• Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset‑protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product‑protection standards, and adhering to safety guidelines.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Relevant skills and experience with a commitment to continuous learning.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self‑directed and able to work with minimal supervision in a deadline‑driven environment.
• Excellent communication skills.
• Comfortable using technology, including smartphones, tablet computers, and Windows‑based operating systems.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product and lift, carry, and move at least 40 lb.
• Comfortable assisting customers with makeup application and skincare services.
• Maintain all required professional licenses and certifications, including any state‑specific demonstrator or cosmetology licenses as required by applicable regulatory boards.

Schedule

Flexible schedule based on business needs, including nights, weekends, and holidays.