Estee Lauder Beauty Advisor - Full Time

About the role

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role requires genuine enthusiasm for the beauty and fragrance industry, a competitive drive, and confidence to excel in a fast‑paced commission environment. It is an hourly position.

Responsibilities

• Demonstrate ownership, accountability, and initiative in achieving store objectives and personal/store key metrics.
• Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
• Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations that meet client needs and preferences.
• Execute promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide a seamless omnichannel experience, confidently discussing inventory, assortment, and product details.
• Leverage training tools, brand resources, and feedback to continuously build product knowledge, suggestive‑selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends.
• Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products in a timely manner.
• Maintain visual merchandising, signage, and beauty hygiene standards in alignment with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances.
• Support selling and store operations by assisting with additional tasks as assigned.
• Support store fulfillment and asset protection initiatives by accurately executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills

• Dedication to customer service and a drive to achieve store objectives.
• Commitment to continuous learning and skill development.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self‑directed with minimal supervision in a deadline‑driven environment.
• Excellent communication skills.
• Comfortable using technology, including smartphones, tablets, and Windows‑based operating systems.
• Willingness to assist customers with makeup application and skincare services.

Requirements

• Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Physical ability to move around all store areas, bend, reach, stretch for product, and lift, carry, and move at least 40 lb.
• Maintain all required professional licenses and certifications, including any state‑specific demonstrator or cosmetology licenses as required by applicable regulatory boards.

Schedule

Flexible schedule based on business needs, including nights, weekends, and holidays.