Estate Host - Verite

About the role

Vérité Winery is a multigenerational, family-owned estate that produces wines with authenticity and exceptional pedigree, recognized on the world stage. We are searching for a dynamic wine sales professional to work in a fast-paced environment, focusing on curating exceptional experiences and providing best-in-class customer service. This role involves developing relationships with clients through in-person interactions, phone calls, and email outreach, as well as occasional travel to top Direct-to-Consumer markets to host events and tastings.

Our team respects, celebrates, and takes pride in each other’s differences, nurturing a culture that embraces fairness, acceptance, and belonging.

Responsibilities

• Curate and maximize in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
• Strengthen preexisting member and collector relationships while establishing new relationships via phone and email.
• Represent the winery ethos and develop our client base of top-tier collectors through in-person, phone, email, events, and other communication styles.
• Develop referral partners through business development activities to drive sales and awareness for the property.
• Assist in hospitality events, calls, and digital communications in a well-organized manner consistent with winery expectations.
• Possess knowledge of Point of Sales systems, including opening and closing procedures.
• Collaborate with the Estate Manager and cross-functional departments to create a holistic luxury experience for clients.
• Host wine dinners locally and out of state to promote relationship building and winery loyalty among top-tier collectors.
• Support trade hospitality events as needed and perform other duties as assigned.

Requirements

• 4+ years of related experience preferred in sales, customer service, or hospitality.
• Knowledge of wines and ability to tell the story that promotes loyalty and sales.
• Able to work a flexible schedule, including weekends.
• Must be at least 21 years old.
• Competency in Microsoft Office, including Excel, Word, and Outlook.
• Outstanding customer service skills and experience working with the public.
• Commitment to excellence, high standards, and working effectively within a team.
• Strong organizational, problem-solving, multi-tasking, and analytical skills.
• Flexibility and ability to manage changing priorities with enthusiasm.
• Must be fluent in English.
• Able to stand and walk for long periods and lift up to 50 pounds repeatedly.

Pay

The base pay for this role ranges from $29.00 to $31.00 per hour. Compensation will be determined by candidate experience, skills, and location.

Benefits

• Health benefits: Medical, Dental, Vision, Disability, and Life insurance.
• 401k with employer match.
• Generous time off, including vacation, holidays, and paid health time.
• Paid volunteer time.
• Learning and development opportunities.
• Modern Health virtual mental health and coaching visits.
• Wine discounts.