Escrow PMI Specialist II

Responsibilities

• Ensure loans with mortgage insurance (“MI”) in the mortgage servicing portfolio are serviced according to investor guidelines; ensure proper documentation is entered into the servicing system
• Monthly payment and disbursement of mortgage insurance premiums due
• Daily/weekly/monthly reviews of all loans to ensure correct system data
• Monthly reconciliation reviews of all payments processed in the portfolio
• Create and process exception reports to ensure payments are made promptly
• Review of monthly mortgage insurance Termination Reports to ensure that PMI is removed on all qualifying loans in accordance with established guidelines
• Process requests from borrowers to have mortgage insurance terminated in accordance with established guidelines
• Review loan documents to validate mortgage insurance coverage, termination date, and other key date elements
• Process reinstatements of mortgage insurance per established guidelines
• Loan level review and completion of mortgage insurance open tasks
• Determine if mortgage insurance has been removed prematurely and take the necessary corrective steps
• Update and maintain mortgage insurance rescission/cancellation documents and work with internal/external clients to mitigate risk involved
• Validate all mortgage insurance data in the system of record on incoming and outgoing servicing transfers
• Weekly processing of validation reports to ensure that all mortgage insurance lines are set up correctly in the system of record, including closing document review
• Aid the leadership team in training, present ideas for process improvement

Qualifications

• High School Diploma or equivalent required
• 2-3 years of experience in mortgage loan servicing/lending (insurance company, escrow department, accounts payable, accounting clerk, or similar role may be acceptable)
• Strong knowledge of taxing authority due dates, including delinquent and loss/reduction of discount dates
• Strong knowledge of investor guidelines and processing systems
• Ability to manage time and priorities wisely
• Ability to grasp concepts quickly, make sound decisions, and resolve issues
• Ability to work in a high-volume and time-sensitive environment
• Ability to work independently with minimal direction and effectively meet deadlines
• Ability to collaborate with peers in a team environment to attain common goals
• Ability to communicate effectively in writing, in person, and by telephone
• Ability to use Microsoft Office products (Excel, Word, PowerPoint, etc.)

Total Rewards

Total Rewards Package includes:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Pay

Compensation Range: $17.88 - $26.73 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Schedule

Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.

About LoanCare

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives

Equal Employment Opportunity

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.