Escrow Assistant

About the Role

Responsible for providing support to the Residential Escrow Officers and team(s) by completing key responsibilities and requirements of the role. This is a fully on-site position reporting to our Lake Oswego office.

Responsibilities

• Opens new orders.
• Receipts in escrow funds and sends receipt copies to appropriate parties.
• Provides production and processing support to escrow team(s) on Commercial and/or Residential refinance and sale transactions, including clearing liens, ordering demands, distributing commitments/preliminary reports, and ordering surveys as applicable.
• Uploads all documents in the appropriate category in the electronic filing system.
• Prepares funding packages, provides conditions, and receipts in lender funds.
• As directed by unit lead, communicates and confirms information about a transaction with principals, agents, lenders, and/or other parties.
• Tasks to Central Processing Unit, Title, and team members (as available and applicable).
• Complies with Company policies, procedures, regulatory requirements, and completes mandatory company compliance training by prescribed deadlines.
• Other duties that may be assigned.

Requirements

• Ability to work scheduled hours, Monday through Friday.
• Ability to work overtime as requested by management.
• Dependable, reliable, and punctual attendance, including in-office attendance or attendance at company, industry, or other events outside regular business hours.
• Ability to accept supervision, direction, and constructive feedback.
• Ability to collaborate and interact effectively and professionally with all levels of management, employees, and customers via email, phone, video conferences, and in person.
• Demonstrates courtesy, flexibility, professionalism, and is proactive and responsive to supervisor/manager, co-workers, and customer needs and expectations.

Qualifications

• Fully executes and delivers on projects and initiatives in alignment with the current role.
• Stays current with regulations, procedures, and policies by using emerging technologies, learning resources, professional relationships, and other resources.
• Maintains confidentiality and thoroughly documents all conversations and actions on a transaction file for clarity, accountability, and transparency.
• Basic computer skills, including proficiency in Microsoft Office Suite and Outlook.
• Ability to work in a fast-paced environment, perform under extreme time constraints, and meet prescribed deadlines.
• Strong attention to detail with excellent organizational skills, ability to prioritize, and handle multiple tasks and projects.
• Ability to act independently with sound judgment and take initiative.
• Clear, grammatically correct, and business-appropriate written and verbal communication skills.
• Ability to adopt and adapt to changing industry trends, business skills, and technology, including facilitation and support for staff.
• Continues escrow education through company training webinars, seminars, and meetings.
• Basic understanding of accounting principles (debits and credits).
• If applicable, ability to perform essential job functions of the Receptionist position and back-up/assist the Receptionist as needed.

Benefits

• Comprehensive medical, prescriptions, dental, and vision plans.
• 401(k) plan with a discretionary company match.
• Shareholder Purchase and Reinvestment Plan.
• Basic life and accidental death and dismemberment insurance premium paid by the company.
• Voluntary supplemental life insurance for employees, spouses, and dependent children.
• Fertility and Family Building Benefits.
• Paid Disability benefits.
• Paid time off programs.
• 11 Company paid holidays per year.
• Flexible spending account.
• Health savings account (available to High Deductible Health Plan participants only).
• Employee Assistance Program.
• Educational Assistance Program.
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance, and Accident Insurance.
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge.
• Transportation benefit plan for mass transit, parking, and vanpool in several markets.

Note: Current employees of Old Republic Title (or its wholly owned affiliated companies) should contact their human resources representative regarding the application process.