Esales Agent - Nissan Chattanooga East

About the role

At Nissan Chattanooga East, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future, boasting the lowest turnover in the industry and offering more than 1,000 internal advancements each year. We provide award‑winning training, are committed to developing and promoting from within, and encourage a cooperative, team‑based approach.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate services appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform cashier duties.
• Perform other job‑related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Skills

• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Strong organizational and time management skills.

Qualifications

• Ability to work independently and as part of a team in a fast‑paced environment.
• Ability to work in a call center environment.
• Ability to read and comprehend rules, regulations, policies and procedures.

Benefits

• $0 Health plan premiums for Technicians based on tenure.
• Award‑winning training (Training Magazine Top 125, Brandon Hall Awards).
• Medical, dental, vision, HSA, 401k and PTO.
• Peer‑to‑peer teamwork and recognition.
• Special benefits for purchasing and leasing a car.
• Personal Automotive Concierge Service.

Pay

$18.00 per hour plus commission.