ERTS Operations Manager- Night Shift

Responsibilities

• Directly responsible for the supervision of staff and performance of daily operations.
• Provide positive leadership. Monitoring and tracking employee attendance and performance.
• Complete disciplinary actions when required. Enforces all company safety policies and procedures.
• Identify and develop key talent and appropriately manage underperformers to ensure success of all individuals in the department.
• Communicates to employees the company’s goals and objectives.
• Responsible to manage workload within operations.
• Can directly make operational adjustments as needed.
• Responsible for reviewing and approving SDS’s for call center staff for incidentals and incidents with reporting.
• Responsible for the completion of regulatory reporting on shift.
• Provides day-to-day environmental support to open projects to ensure compliance with environmental policies, requirements, and procedures.
• Serves as a technical supervisor on matters relating to environmental spills.
• Accountable for project managers working within project’s detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
• Oversees contractors in field to determine sources and methods of controlling pollutants in air, water, and soil.
• Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services, inquiries, and resolution.
• Dispatching of contractor for excavation, transportation, and disposal of products.
• Responsible for providing employee training and development.
• Providing and maintaining excellent customer service and satisfaction.
• QA/QC on all ongoing projects.
• Initial and post of Alerts in system.
• Ensure that all SOP and client special instructions are performed and are compliant.
• Communicate effectively to contractors, clients, regulatory officials, etc., through both written and verbal communication.
• Maintain professional competency in all aspects of the job.
• May serve on the emergency operations center, as assigned.
• Perform other job-related duties as required.

Qualifications

• A Bachelor’s degree in a related field: Environmental Science, Chemistry, Waste Management, Health, Safety, Emergency Management, (or similar major) or related field; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
• Minimum 4 years of previous management or supervisory experience in the transportation, logistics or waste industry.
• Direct hazardous material response experience is required.
• Conceptual and practical knowledge of groundwater and soil sampling.
• Have a working knowledge or have the ability and initiative to develop a working knowledge of, OSHA and RCRA, OSHA and DOT Regulations.
• The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
• The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
• Operations Managers work 12-hour shifts. May include nights, weekends, and holidays.
• Able to handle a high call volume, in a fast-paced environment dealing with emergency response calls.
• Capable of remaining calm, confident during stressful situations.
• Able to adapt to a changing environment.
• Able to effectively communicate with others, including, clients, employees, and outside professionals.
• Able to orchestrate large volumes of data while meeting critical deadlines.
• Exemplify professionalism in personal appearance and demeanor.