ERS-Supervisor Field Service

About the role

Responsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a Region of service engineers.

Responsibilities

• Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area.
• Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
• Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising “turnkey” projects, detailed power survey and other types of electrical consultation.
• Instrumental in developing tests and inspections in new areas of field services.
• Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing.
• Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing.
• May perform complex analysis and evaluative tasks necessary to complete equipment-labeling projects consistent with recognized industry and international standards, local jurisdiction requirements and Company procedures.
• Actively involved client interface and business development activities.

Qualifications

• Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.
• Requires special skills in a majority of the following: Power quality surveys - generation and co-generation start-up – ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis.
• Strong background and experience in all types of switchgear and equipment testing through the 500-kV class.
• Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation.
• A high degree of communication, supervisory, organizational and management skills are required.
• A good theoretical background and strong management skills are necessary.
• Communicate effectively, in writing and verbally, with clients, peers and management.
• Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills.
• Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment.
• Technical presentations and articles may be required.
• Willing to work flexible hours, weekends, holidays and night work.
• Must be available for out-of-town and international travel of up to several weeks.

Physical Requirements

• Light Lifting (5 Ibs.-25 Ibs.)
• Medium Lifting (30 Ibs. – 45 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)

Environmental Demands

• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

Travel Time Required

50%

Pay

The anticipated salary range for this role in the Louisiana locality is between $105,884-$132,355 per year; salary ranges for other geographic localities may vary.

Schedule

Regular hours, but may require flexibility and occasional overtime.