ERS-Service Center Manager - Dallas
About the role
Responsible for the sales, profit, and quality of the area operation. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Perform employee performance reviews and recommend appropriate salary changes. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Interview job applicants. Develop and review proposals, and review reports of field engineers.
Responsibilities
- Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business.
- Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track.
- Hold periodic regular management committee meetings to promote effective communication and review business progress.
- Work with staff to develop weekly invoicing and monthly Status Reports.
- Review and audit field jobs.
- Responsible for the general supervision, safety and technical training of Field Engineers and Technicians.
- Perform employee performance reviews and recommend appropriate salary changes.
- Career development and technical training for field personnel.
- Review and recommend field technical procedures and procedure changes.
- Interview job applicants.
- Develop and review proposals, and review reports of field engineers.
Requirements
- Same or similar work experience in the Industrial Service Industry.
- High degree of communication, supervisory, organizational and good management skills.
- Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
- Willing to do some overnight travel to cover field region and attend company meetings.
- Regularly required to sit, stand, walk, use hands and fingers, talk and hear.
- Required to sit and work at computer.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Valid Driver’s License.
Education & Certifications
Please note minimum and preferred requirements for education. Four-year degree or graduate of Electrical Technical School or Military equivalent prefer BSEE.
Qualifications
To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented, Building Effective Teams, Customer Focus, Drive for Results, Organizing.
Skills
To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented, Building Effective Teams, Customer Focus, Drive for Results, Organizing.
Benefits
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Pay
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Schedule
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Vertiv Core Principals & Behaviors
Safety. Integrity. Respect. Teamwork. Inclusion.
Our Strategic Priorities
High-Performance Culture Customer Focus Operational Excellence Innovation Financial Strength
VERTIV BEHAVIORS
Own it Act with urgency Foster a customer-first mindset Think big and execute Lead by example Drive continuous improvement Learn and seek out development Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
About The Team
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