ERP Systems Analyst

Responsibilities

• Serve as a primary administrator and subject matter expert for NetSuite ERP.
• Configure and maintain workflows, saved searches, reports, dashboards, roles, and permissions.
• Troubleshoot system issues and partner with users to identify and resolve business challenges.
• Support system testing, upgrades, releases, and enhancement initiatives.
• Ensure data integrity, system reliability, and adherence to governance standards.
• Partner with Supply Chain, Operations, Finance, and Customer Service teams to understand business processes and identify opportunities for improvement.
• Support and optimize key workflows across procurement, inventory management, production planning, order management, fulfillment, and financial operations.
• Evaluate current processes and recommend enhancements that support Spindrift's continued growth.
• Support ERP integration initiatives that improve connectivity across supply chain and operational processes.
• Collaborate with internal stakeholders and external vendors to troubleshoot integration issues and implement enhancements.
• Identify opportunities to automate manual processes through system integrations and workflow improvements.
• Partner with business teams to evaluate new system needs and recommend solutions aligned with Spindrift's technology roadmap.
• Maintain system documentation, process maps, training materials, and support resources.
• Conduct periodic audits of user access and application licensing to improve security and optimize software spend.
• Ensure business systems adhere to Spindrift's security, compliance, and governance standards.

Requirements

• 5+ years of experience supporting ERP or business systems within a growing organization.
• 3+ years of firsthand NetSuite experience, including administration, configuration, and user support.
• Experience supporting co-manufacturing, supply chain, consumer products, food & beverage, or distribution environments strongly preferred.
• Demonstrated experience supporting ERP integrations and cross-functional business processes.
• Experience implementing NetSuite application additions including Suite Apps and 3rd Party NetSuite software add-ons to support business processes.
• Experience with integration platforms such as Celigo, Parabola, or similar technologies is preferred.
• Experience with business intelligence and reporting platforms is a plus.
• Strong analytical, troubleshooting, and critical thinking skills.
• Excellent verbal and written communication skills with the ability to communicate technical concepts to non-technical audiences.
• Proven management of multiple priorities and projects in a fast-paced, high-growth environment.
• Collaborative, curious, and energized by building scalable solutions.