ERP Project Manager (48884)
City Electric Supply (CES) is a family‑owned electrical wholesaler with a worldwide service network and the personal service of a neighborhood store. With over 65 years of growth, CES employs more than 7,400 people at over 1,000 branches worldwide, including more than 500 branches across North America. The company’s “customer service first” core value drives its vision to add 30‑35 new branches each year while staying true to its values.
About the role
The ERP Project Manager is responsible for day‑to‑day project management and coordinated delivery of IT solutions for stakeholders. The role brings together software delivery teams, business stakeholders, vendors, and governance partners to turn agreed objectives into an executable delivery plan, manage progress, and keep delivery moving toward the intended outcome. This position focuses on practical execution rather than ownership of SDLC design or team development practices.
Responsibilities
- Deliver business‑critical programs of work.
- Coordinate with cross‑functional technology and business teams to deliver the new ERP solution.
- Manage and collaborate closely with stakeholders across the organization, maintaining a consultative approach to gauge the current state and identify strategic next steps.
- Lead change‑management efforts, ensuring alignment and adoption across all levels involved in the program.
- Deliver key metrics on time, within scope, and within budget.
Qualifications
- Proven experience delivering enterprise ERP implementations or upgrades.
- Experience leading end‑to‑end planning, coordination, and governance of complex technology projects, including developing integrated project plans and managing scope, schedules, budgets, resources, RAID logs, dependencies, and critical milestones.
- Strong business acumen and a complementary technology background, particularly in managing ERP modules such as Order to Cash, Manufacturing, In‑House, Finance, and Supply Chain.
- Demonstrable project‑management experience delivering software, systems, or technology change through coordinated cross‑functional teams.
- Experience creating and managing integrated project plans, milestones, RAID logs, dependencies, decision logs, action trackers, and status reports.
- Experience using work‑tracking and planning tools, preferably JIRA, to provide transparent progress reporting and manage delivery discipline.
- Bachelor’s degree in Business, Marketing, or a related field preferred.
- Minimum of 5 years of sales experience, including at least 2 years in a leadership or managerial role.
- Proven track record of achieving sales goals and developing high‑performing teams.
- Experience in business development and managing relationships with end users, engineers, and contractors.
- Familiarity with Salesforce or similar CRM systems.
Skills
- Exceptional relationship‑building and stakeholder‑management abilities.
- Proactive, consultative approach to understanding project status and next steps.
- Outstanding communication skills, capable of articulating complex processes and decisions effectively.
- Strong facilitation, follow‑up, and coordination skills to align business, IT, and vendor stakeholders toward shared outcomes.
- Ability to coach, motivate, and develop team members.
- Strong verbal and written communication for interaction with internal teams, clients, and stakeholders.
- Understanding of sales processes, regional markets, and key‑account management.
- Skill in building and maintaining relationships with clients, branch personnel, and internal leadership.
- Ability to monitor, interpret, and act on sales data and performance metrics.
- Effective time‑management and scheduling for field visits, meetings, and reporting.
Benefits
- Medical, dental, and vision insurance.
- 401(k) company‑match program.
- Telehealth services.
- Short‑term and long‑term disability insurance.
- Basic and AD&D life insurance paid for by the company.
- Critical illness, hospital confinement, accident, and supplemental life insurance.
- Employee Assistance Program.
- Mental, physical, and financial wellness resources.
- Auto and home insurance discounts.
- Paid time off plus 7 paid holidays.
- Paid pregnancy, parental, and adoption leave programs.
- Employee discount program.
- Training programs and internal growth opportunities.
Physical demands
This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.
Work environment
The role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Supervisory responsibility
This position has no supervisory responsibilities.