ERP Product Lifecycle Management Business Partner

About the role

The Position Roche is seeking a strategic and collaborative ERP Product Lifecycle Management Business Partner to join the Informatics ERP Team at Roche. This role requires strong cross-functional engagement, business process expertise, and the ability to translate complex business requirements into scalable technology solutions.

Responsibilities

• Serve as the primary Informatics business partner for ERP and PLM initiatives within Roche Diagnostics and Roche Diabetes Care
• Build strong relationships with stakeholders across R&D, Manufacturing, Supply Chain, Quality, Regulatory, Commercial, and Operations teams
• Facilitate alignment between business strategy and enterprise technology roadmaps
• Drive effective communication between business users, solution architects, vendors, and delivery teams
• Lead and support ERP and PLM transformation initiatives across Diagnostics and Diabetes Care
• Identify opportunities for process optimization, harmonization, and digital innovation
• Translate business requirements into functional and technical solution designs
• Support implementation, enhancement, integration, and lifecycle management of ERP and PLM platforms
• Participate in global PLM initiatives and projects, ensuring consistency and scalability of solutions across Roche divisions
• Provide support for system testing, validation, and compliance in accordance with regulated industry standards (e.g., GxP)
• Troubleshoot issues, provide end-user support, and contribute to continuous improvement efforts
• Collaborate with enterprise architecture and data governance teams to ensure scalable and compliant solutions
• Partner with Roche Diagnostics business units to support product development, manufacturing, and quality processes
• Support Roche Diabetes Care initiatives involving connected devices, product traceability, regulatory compliance, and lifecycle management
• Ensure systems and processes support global healthcare and medical device regulations
• Ensure ERP and PLM solutions comply with Roche quality standards, cybersecurity policies, and regulatory requirements
• Support validation activities and documentation in regulated environments
• Participate in governance boards, release planning, and portfolio prioritization activities
• Support organizational change management activities related to ERP and PLM adoption
• Develop and deliver stakeholder engagement and training strategies
• Drive continuous improvement through metrics, feedback, and operational excellence practices

Qualifications

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Engineering, Business Administration, or related discipline
• 10+ years of experience in ERP, PLM, or enterprise systems business partnering roles
• Strong understanding of ERP platforms such as SAP S/4HANA and PLM ecosystems
• Experience supporting manufacturing, supply chain, product development, or quality processes
• Proven ability to work across global, matrixed organizations
• Strong analytical, communication, and stakeholder management skills
• Experience operating in regulated industries such as healthcare, medical devices, diagnostics, or pharmaceuticals

Preferred Qualifications

• Experience within Diagnostics, Medical Devices, or Diabetes Care environments
• Knowledge of product lifecycle management processes including design control, change management, BOM management, and product data governance
• Familiarity with Agile delivery methodologies and product-centric operating models
• Experience with system integrations between ERP, PLM, MES, QMS, and related enterprise platforms
• Understanding of GxP, FDA, ISO 13485, and other healthcare regulatory frameworks