ERP Financial Consultant

PId39512e0f792-25448-40005170

About the role

As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support. This is a full-time position with an 80% billable hours goal and travel required as needed.

Responsibilities

• Be the trusted advisor to clients on system configuration and implementation, using Epicor’s signature methodology for problem identification, implementation, documentation, testing, and training.
• Communicate with the customer to determine needs and contribute to solution design as well as overall business strategy.
• Interpret requirements data and identify any gaps between the current state of purchased modules and desired functionality in the future state.
• Assist with project issues, coordinate activities and schedules with both clients and internal team members to resolve issues in an effective and timely manner.
• Assist with generating quote specifications and proposal generation.
• Adhere to project timelines and meet Service Level Agreement goals.
• Provide support for clients in a help desk capacity and assist in troubleshooting application questions.
• Provide on-site training and consulting for clients if necessary.
• Maintain daily timesheet and expense report entries and submit them accurately and timely.
• Other duties as required.

Requirements

Technical Skills

• High level (Intermediate) proficiency in MS Office and SharePoint.
• Experience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains, etc.

Soft Skills & Abilities

• Strong written and verbal communication skills.
• Pleasant and professional demeanor in all client and internal communications.
• Ability to multitask.
• Intellectually resourceful with sound/ethical judgment and effective decision-making abilities.
• Independent worker able to work effectively on daily tasks without direct supervision.
• Strong organization skills and ability to operate efficiently throughout daily tasks.
• Owns issues through resolution, understands when to escalate problems, and mentors when appropriate.
• Demonstrates empathy with users and professionalism at all times.
• Works well with clients at all levels.
• Operates with client satisfaction in mind.
• Energy, enthusiasm, and results-oriented.
• Strong troubleshooting and analytical skills.

Education, Experience, & Knowledge

• CPA or CMA preferred.
• Minimum 3-5 years' experience in a manufacturing accounting position or financial consulting for an ERP software.
• Strong knowledge in supply chain/distribution desirable.
• Proven success in ERP software project implementation and deployment across multi-business verticals.

Work Environment/Physical Demands

• Use of computer and office equipment.
• Ability to remain calm in stressful situations.
• Performs all administrative functions expected at this level.

Additional Requirements

• Ability to be scheduled for evening or weekend work occasionally.
• Valid driver’s license in your state of residence and reliable personal vehicle.

Pay

$95,000–$130,000 yearly salary.