ER Tech I (7:00 AM - 7:00 PM / Part-Time)

About the role

The ER Tech I provides support staff needed to assist physicians and other healthcare providers in the Emergency Department. Under the supervision of the Director of Emergency Services, Clinical Manager, or designated RN, the role assists licensed staff, ensures safe patient transportation, maintains adequate supplies, and supports registration and clerical duties while fostering a clean, service-friendly environment.

Responsibilities

• Demonstrate knowledge and skill to provide care appropriate to the age of patients served, facilitating identification and reporting of changes in patient condition or behavior.
• Assist with patient care and room preparation as directed by nursing staff or designee to address patient needs and safety.
• Order and restock patient care supplies as needed to meet daily patient care needs.
• Display Service Excellence by practicing the mission, vision, and values of the organization to promote patient satisfaction.
• Comply with organizational policies, procedures, and practices to ensure quality job performance and hospital compliance.
• Train, perform, and maintain competency in phlebotomy, nasal and throat cultures.
• Train, perform, and maintain competency in BWC drug screens.
• Witness patient signatures; notify ER UTL if patient, parent, legal guardian, or POA is unable or unavailable to sign.
• Enter emergency department supply and ED physician procedure charges into the computer.
• Answer the telephone, transfer calls to appropriate departments, take messages, and communicate messages using proper telephone etiquette.
• Maintain all departmental and unit-specific competencies.

Requirements

• High school graduate or equivalent.
• Current BLS CPR certification or obtain within 6 months of hire.
• Experience in at least one of the following:
  • Healthcare setting, direct patient care
  • Healthcare setting, non-direct patient care
  • Certified STNA
  • Student enrolled in a healthcare major
• Positive service-oriented communication skills.
• Strong collaboration and organizational skills.
• Expertise using technology, strong typing, and computer skills.
• Ability to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patient served.
• Ability to interpret patient status data and provide age-specific care as described in policies and procedures.

Physical Demands

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing. The associate will walk up to two hours a day, sit for four hours a day, and stand for two hours a day. The individual must be able to lift 50 pounds and reach above the shoulders. Good eye/hand coordination and fine finger dexterity are required. Excellent verbal communication skills are necessary for daily tasks. Corrected vision and hearing in the normal range are required. This position is classified “at risk” for possible occupational exposure to bloodborne pathogens (HBV, HIV, etc.) and operates in a fast-paced, high-risk environment where exposure to unpredictable, volatile situations and patient aggression may occur.