ER TECH

About the Role

The ER Tech in the Emergency Department assists the RN and Physician with patient care, carrying out delegated tasks within the EMT scope of practice. The role involves meeting the education, physical, and psychosocial needs of patients based on age‑specific requirements, involving patients, parents, and family/significant others in the plan of care. The ER Tech responds promptly to requests for information or follow‑up with physicians, staff, or patients, and maintains standards of care in a holistic, family‑centered, and individualized manner while upholding quality and guest‑relations standards.

Qualifications

• Texas licensure as an Emergency Medical Technician (EMT) with 2 years of hospital emergency room experience, or Texas licensure as a Paramedic with 2 years of hospital emergency room experience (required).
• BLS certification (required).
• ACLS and PALS certifications (preferred, not required).
• Strong oral and written communication skills.
• Flexible and service‑oriented attitude.
• Problem‑solving skills and ability to think critically in an emergency setting.
• Ability to maintain quality, safety, and infection‑control standards.
• Ability to react calmly and effectively in emergency situations.

Responsibilities

• Perform physical activities such as heavy lifting, pushing, or pulling objects over 100 lbs.
• Maintain continuing education as needed for licensure.
• Carry out delegated tasks assigned by the RN and/or Physician within the EMT scope of practice.
• Follow protocols written by the medical director, including specimen collection and other delegated tasks.
• Document accurately in the electronic medical record, maintain patient privacy, and adhere to HIPAA standards.
• Record appropriately and accurately in laboratory logbooks when documenting patient lab results.
• Report critical lab values promptly and in a timely manner.
• Assist with stabilization and continuous treatment of patients in the emergency department.
• Assist nurses in performing direct patient‑care activities.
• Stock departments/rooms daily.
• Exhibit a positive attitude toward duties and customer service.
• Ensure all chest‑pain patients receive an EKG within 10 minutes of arrival.
• Answer calls for assistance from staff and patients promptly.
• Round on patients to provide appropriate comfort measures.
• Coordinate patient‑care activities with nurses.
• Help keep all areas of the Emergency Department neat, organized, and clean.
• Return and clean equipment after use.
• Actively seek ways to improve patient care in the Emergency Department.
• Collect and process specimens in a proper, timely manner.
• Promote a positive image of SignatureCare Emergency Center in all interactions.
• May be required to work holidays and weekends as needed.

Working Conditions

• Fast‑paced emergency room environment.
• Frequent standing, walking, and sitting; occasional stooping, kneeling, crouching, or crawling.
• Must be able to lift and/or move patients using proper body mechanics and request assistance when required.
• Subject to random drug screenings.