ER Registrar - Full-time

About the role

The Registrar supports patient care by accurately capturing demographic and insurance information through in-person and phone interactions, ensuring a smooth registration process.

Responsibilities

• Schedule procedures, obtain authorizations, and maintain organized patient records.
• Verify insurance eligibility, capture insurance details, and assist with resolving insurance-related questions.
• Collect patient co-pays or deductibles, communicate financial responsibilities, and assist patients with insurance requirements.
• Compile registration documentation and ensure completion of medical records.
• Place patient identification armbands and document consent forms appropriately.
• Respond to patient inquiries professionally and courteously.
• Assist with operational tasks such as verifying insurance and managing schedules.
• Maintain confidentiality, comply with policies, and ensure reliable attendance.

Requirements

• Post-secondary education in healthcare administration preferred.
• 0-2 years of healthcare or customer service experience required.
• Knowledge of medical terminology, insurance verification, and electronic health record systems.
• Attention to detail, accuracy, and effective interpersonal skills are essential.