ER Manager

Qualifications

• Current Licensure as registered nurse in state of Texas.
• Certification in area of specialization preferred.
• Current BLS/ACLS/PALS certification
• Trauma Nursing Core Course (TNCC) & Certified Emergency Nurse (CEN) preferred.
• Education: Diploma from accredited nursing program. BSN required.
• Minimum of 3 years management experience in acute care setting preferred.
• Physical demands: frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; reach with hands and arms; close vision and ability to adjust focus; ability to lift and/or carry over 20 pounds regularly; push/pull over 25 pounds regularly; stand and/or walk at least five hours per day.
• Occupational Exposure Category I: exposure to blood borne pathogens, frequent exposure to chemical hazards, may encounter radiation hazards.

Responsibilities

• Guides and directs nursing staff regarding safe, effective patient care, problem-solving and decision making according to patient needs, staff capabilities and facility resources.
• Demonstrates excellent communication skills.
• Lead initiatives for clinical competency, continuing education, and emergency preparedness.
• Interviews, orients, assigns work schedules, conducts and reviews evaluations and disciplines personnel to manage performance.
• Conducts annual performance evaluations and competency documentation.
• Implements agreed staffing patterns.
• Assist in investigating and initiating follow-up and corrective action, when necessary, in response to complaints and/or concerns from patients, families, physicians or employees.
• Develops, implements and monitors methods and strategies to achieve high patient satisfaction results.
• Proficient in managing conflict in stressful conditions.
• Remains familiar with, and maintains unit compliance with, all regulatory agency requirements, including, but not limited to CMS, JCAHO and Texas Department of Health.
• Oversees payroll approval responsibilities to ensure accurate timekeeping.
• Directs staff huddles and regular staff meeting to ensure timely communication of information.
• Participates in EMR and other auditing responsibilities as necessary.
• Identifies areas of opportunity for improvement in delivery of patient care.
• Attends and participates in committee meetings as required.
• Ability to accommodate flexible work schedule.
• Support for new service lines.
• Develop and implement departmental policies, procedures, and protocols.