ER Admissions Clerk - FT (40 hours) - Nights

Duties And Responsibilities

• Register all patients and process admissions for both outpatient and inpatient services throughout the organization.
• Collects, posts, and reconciles patient payments, balances cash drawers, and ensures accurate daily financial reporting in compliance with hospital procedures.
• In ER, monitor ambulance phone, transcribe messages, and relay critical information promptly.
• Ensure the ER admitting office is covered at all times, except in the case of a hospital emergency.
• Update and distribute the daily "On Call" schedule.
• Review patient charts for completeness and accuracy.
• Initiate overhead code announcements as needed.
• Maintain adequate stock of all required forms and materials.
• Ensure HIPAA compliance and strict patient confidentiality.
• Answer and transfer incoming calls professionally and efficiently.
• Verify insurance, demographics, and accuracy of all information provided.
• Able to understand patient priority, such as ER admissions.
• Provide information to other departments as required.
• Assist with light housekeeping duties within the organization as appropriate.

Requirements

• High School Diploma or equivalent
• 1 year experience in customer service
• Must be skilled with ten key and computer software/applications
• Preferred: Associate’s Degree in Business Administration, Accounting, or Health Care Administration
• 2 years of experience in a healthcare setting
• BLS Certification

Skills/Competencies

• Self-disciplined and self-motivated to complete required job duties in a timely and accurate manner to ensure efficient clinical flow.
• Able to understand directions and communicate effectively with physicians, patients, and coworkers.
• Able to interact tactfully and effectively with patients, families, staff, and physicians
• Able to present information clearly to individuals and small groups.

Physical Requirements

• Perceive the nature of sounds by the ear, express or exchange ideas by means of spoken word, perceive characteristics of objects through the eyes, extend arms and hands in any direction, seize, hold, grasp, turn, or otherwise work with hands, pick, pinch, or otherwise work with fingers, perceive such attributes of objects or materials as size, shape, temperature, or texture;
• Stoop, kneel, crouch, and crawl.
• Must be able to lift 25 pounds maximum with frequent lifting, carrying pushing, and pulling of objects weighing up to 50 pounds.
• Continuous sitting, walking, and standing.
• Must be able to identify, match, and distinguish colors.
• Rare lifting of greater than 50 pounds.