Equipment Technician | Green Bay, WI

About the Role

Vixxo is seeking a full-time Equipment Technician to manage a territory covering Green Bay, WI, and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

Who Will Love This Job

• A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them calmly, coolly, and collectedly.
• A clear communicator: You are customer-focused and can explain technical concepts clearly and effectively to non-technical individuals.
• A constant learner: You are unafraid to ask questions and constantly strive to refine your technical expertise.

Top 3 Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee: Tasting is the final step in all repairs.
• Smartphone proficient in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver's license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Benefits

• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• PTO, Floating Holidays, and six paid company holidays
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities

Pay

$1500 signing bonus, quarterly bonus, and company vehicle offered. Compensation ranges from $23 to $28 per hour depending on experience.