Equipment Services Technician

This position is onsite at our office located at 150 Pierce St, Somerset, NJ.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

About the role

The Equipment Services Technician coordinates with the Automation team in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair, and process improvement strategies. This role is also responsible for the completion of planned maintenance for the department and automation equipment readiness.

Schedule

This is a full-time position (40 hours per week), Monday through Friday. Employees are required to have flexibility to work any of our shift schedules during normal business hours of 8:00 AM – 5:00 PM EST. It may be necessary, given business needs, to work occasional overtime or weekends.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Responsibilities

• Hands-on position requiring strong debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic, and PLCs
• Install, set up, troubleshoot, and maintain various mail order pharmacy equipment and prototype/testing new improvement projects
• Troubleshoot, repair, or replace faulty electrical components such as motors, relays, switches, servos, VFD, and other sensing devices
• Maintain programming, troubleshoot, determine root causes of failure, and perform corrective actions
• Maintain and repair all automation dispensing equipment to operate at optimum throughput and minimum downtime
• Maintain and track records on all preventive maintenance (PMs) and maintenance work orders
• Ensure adequate inventories of spare parts, tools, and supplies to support production equipment
• Record completed work orders and parts used within the Computerized Maintenance Management System (CMMS)
• Provide support to the Automation team in finding solutions to complex problems
• Work with Engineering AES Supervisor and production leadership to prioritize maintenance activities and improvement projects to minimize impact on production goals
• Demonstrate high proficiency with problem-solving and communication skills
• Collaborate with engineering and production leadership on all equipment-related issues
• Report to upper management on equipment condition and status per down call protocol
• Make decisions guided by policies, procedures, and business plans
• Comply with safety regulations and maintain clean and orderly work areas

Requirements

• High School Diploma or GED with 5+ years of experience
• Valid state-issued driver’s license
• 18 years of age or older
• 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
• Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogix 500/5000, and Studio 5000
• Experience with 3-phase 480-volt industrial electrical systems, electrical wiring, electrical conduit, and motor control circuits
• Experience maintaining work orders, parts inventory, hours, etc., with computerized systems such as CMMS or SAP
• Ability to troubleshoot electrical, mechanical, and pneumatic issues, including installation, diagnostic, calibration, maintenance, and repair of equipment and electronic devices
• Ability to perform this role in an office setting or other company location
• Ability to travel up to 75% of the time (domestic)
• Ability to work any full-time (40 hours per week) shift schedule during normal business hours (8:00 AM – 5:00 PM EST), Monday through Friday, including flexibility to work occasional overtime or weekends as needed

Preferred Qualifications

• 5+ years of electrical and mechanical maintenance experience within industrial, manufacturing, or automated fulfillment center industries
• 5+ years of experience working in high-volume, multiple-shift repacking or manufacturing environments
• Experience with processes such as descrambling, labeling, pill filling, capping, weighing, sorting, and packaging
• Experience with automated conveyor lines
• Experience with eMaint CMMS
• Experience with Omnicell E3, MTS350, and Autogen
• Beckhoff PLC experience
• Knowledge of equipment maintenance programs, policies, and procedures
• Knowledge of AC/DC motors and motor controls

Pay

The hourly pay for this role ranges from $29 to $52 per hour based on full-time employment. Pay is based on several factors, including but not limited to local labor markets, education, work experience, and certifications.

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).