Equipment Services Technician

This position is onsite at our office located at 4015 Shopton Rd, Charlotte, NC 28217.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

About the role

This is a hands-on position that requires solid debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic, and PLCs. You will install, set up, troubleshoot, and maintain various mail order pharmacy equipment and participate in prototyping and testing new improvement projects.

Responsibilities

• Design, implement, and maintain an automated production line and automated equipment, including robotic technology and systems
• Maintain and manage needs for pill dispensers
• Access applications and monitor work orders
• Check sensors daily
• Handle service calls by utilizing radio equipment
• Manage machine issues and respond to calls in a timely manner

Requirements

• High School Diploma / GED
• Must be 18 years of age or older
• 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
• Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit, and motor control circuits
• Experience maintaining work orders, parts inventory, hours, etc. with computerized systems such as CMMS or SAP
• Ability to troubleshoot electrical, mechanical, and pneumatic issues, including installation, diagnostic, calibration, maintenance, and repair of equipment and electronic devices
• Proficiency with Microsoft Suite
• Ability to travel up to 10% of the time domestically
• Ability to fill in as needed for first or second shift team members
• Ability to stand and walk around the site throughout an 8-hour shift

Preferred Qualifications

• Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, Studio 5000, and Beckhoff PLCs

Schedule

• Full-time, Sunday - Thursday
• Flexibility to work any shift schedule during normal business hours of 2:00 pm - 11:30 pm
• Occasional overtime and Saturday shifts (6:00 am - 2:30 pm) may be required based on business needs
• Weeks of on-the-job training; training hours will be based on schedule or discussed on the first day of employment

Pay

The hourly pay for this role ranges from $29.00 to $52.00 per hour based on full-time employment, depending on factors including but not limited to local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)