Equipment Rental Coordinator

Key Responsibilities

• Create, update, and maintain accurate rental contracts and documentation in the computer system.
• Cook up rental reservations, scheduling, dispatching, deliveries, pickups, and returns.
• Track and manage rental inventory, equipment availability, asset utilization, and equipment status in real time.
• Maintain compliance with company policies, safety procedures, and proper documentation standards.
• Contribute to continuous improvement by reporting process gaps, customer insights, and operational efficiencies.
• Partner closely with service, yard, and delivery teams to ensure equipment is prepared, maintained, and delivered on time.
• Support outside sales by coordinating customer needs, providing product information, and facilitating smooth handoffs.

Required Qualifications

• A High School Diploma or equivalent.
• A valid driver’s license required.
• 1–3 years of experience in customer service, rental operations, administrative support, or a related field.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Basic computer proficiency and ability to learn rental management software systems.
• Problem-solving skills with a proactive, solution-oriented approach.
• A team-oriented mindset with the ability to collaborate across departments.

What Sets You Apart

• Prior experience in equipment rental, construction, or logistics with a sales or customer service focus preferred.
• Experience using rental management or ERP systems (e.g., Point of Rental) preferred.
• Experience in dispatching, scheduling, or logistics coordination preferred.
• Familiarity with DOT regulations related to equipment delivery and transport.
• Experience in sales support or inside sales, ideally within a business-to-business environment.
• Experience working in a fast-paced service, rental, or operations environment.
• Knowledge of common construction and material-handling equipment, including specifications, attachments, and safe-use guidelines.

What We Offer

• Competitive pay.
• On-the-job training and professional development.
• Opportunities for advancement within a growing company.
• A stable, full-time opportunity in a high-demand industry.

Benefits

• Health, dental, and vision insurance.
• Short-term disability (STD), accident & dismemberment (A&D), and life insurance.
• A 401(k) with 50% company match up to 6%.
• Paid vacation and sick days.
• Six paid holidays per year.