Equipment Install Tech

Responsibilities

• Coincides with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
• Installs heating/air conditioning/refrigeration systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) with the purpose of ensuring safe and efficient operation of equipment.
• Manages repair costs while minimizing inefficiencies.
• Achieves all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manages and maintains appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced air, and hot air systems.) for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.

Requirements

• Must be able to work independently and have good customer communication skills.

Minimum Physical Requirements

• Regularly required to listen, talk and hear.
• Frequently required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.
• Occasionally required to stand; walk; sit; and reach with hands and arms.
• Occasionally lift and/or move up to 15 pounds.

Qualifications

While not specified, candidates should possess a strong background in HVAC/R installation and repair, as well as excellent customer service skills. Previous experience in a similar field is preferred but not required.

Skills

Strong mechanical aptitude, problem-solving skills, and the ability to work independently are essential. Proficiency with common tools and equipment used in HVAC/R installations is also required.

Benefits

HomeServe USA offers competitive compensation, guaranteed 40-hour work weeks, guaranteed yearly pay increases, company yearly bonuses, union position, company vehicle provided, tools & uniforms provided by the Company, career development and advancement opportunities, excellent benefits including generous medical, vision, dental and life & disability insurance, and a 401(k) plan with a company match.

Pay

The starting hourly pay range is $27.59 - $43.21/hr.

Schedule

Not specified, but typically includes a mix of day, evening, and weekend shifts.

Company Overview

HomeServe USA is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last four years. We put people at the heart of everything we do. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.