Equipment and Service Technician
Ascentek · Milwaukee, WI · 3 mo ago
On-siteInformation TechnologyFull-time
About the role
A position that is: Hourly, Full time, Mon-Fri, 7:00am - 4:00pm
Responsibilities
- Install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment.
- Provide excellent customer service, responding to customer demand calls and performing preventative maintenance on contracted and owned equipment.
- Perform installation projects.
- Install and set up new equipment independently with minimal supervision or direction.
- Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions.
- Display mechanical aptitude to service and repair a variety of equipment.
- Accurately log and report parts and inventory used to complete repairs.
- Interact with management and other personnel to analyze and correct any equipment performance issues.
- Follow specific preventative maintenance schedules.
- Perform preventative maintenance checks on all machine components, replacing items as needed.
- Complete field service reports and close out work orders as necessary.
- Complete and submit daily/weekly online timecard and expense report.
- Be responsible for stocking and maintaining the company service van.
- Participate in weekly tech meetings.
- Other duties as required.
Requirements
- High School Diploma or GED.
- Proven 2-5 years of field service experience.
- Valid driver’s license, including the ability to obtain a Health Card.
Qualifications
- Strong written, verbal and interpersonal communication skills.
- Mechanical skills and aptitude.
- Construction / Trade experience (pipefitting / electrical / plumbing / HVAC / Carpentry).
- Ability to read and comprehend schematics and blueprints.
- Team player with a positive attitude.
- Strong customer service ability.
Skills
- Problem solving.
- Physical demands: Ability to regularly lift at least 50 pounds independently, and up to 100 pounds occasionally.
- Mental demands: Ability to maneuver around a job site including small spaces in and around our equipment including continuous bending, kneeling, and stooping regularly.
- Environmental demands: Noise level in the work environments is usually moderate.
Benefits
- Medical Plan options, including fertility coverage and free mental health and telehealth coverage.
- Dental and Vision Insurance.
- FSA/HSA options.
- Paid parental leave.
- Company-provided short-term disability, long-term disability, and life insurance.
- Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance.
- 401(k) with a generous company match.
- Tuition reimbursement.
- 21 Paid Days Off.
- 7 Paid Holidays.
- Stylish company provided uniforms, tools, and personal protective equipment.
- Comprehensive on-the-job training.
- Company provided phone and tablet.
- Company provided vehicle.
- Career advancement opportunities.
Pay
N/A
Schedule
N/A
Benefits
- Pet Insurance Benefits.
- Benefits.
Contact
To learn more about Ascentek's career opportunities, visit their official careers page at https://www.ascentek.com/careers/.
Equal Employment Opportunity/Affirmative Action Employer
Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.