EQR Oversight Branch Chief

About this Role

The Manager II oversees the EQR Oversight Branch, and is directly responsible for managing DHCS's Managed Care, Behavioral Health, and Dental External Quality Review (EQRO) activities. This role provides policy leadership, supervises analytical and supervisory staff, ensures compliance with federal and state quality-related requirements, manages major EQR projects and related strategy, and guides EQR related quality assessment and improvement efforts. The associated section and units support these functions by coordinating performance measurement, interpreting plan and county data, and delivering timely, high-quality oversight products that advance statewide quality and equity goals.

Working Conditions

This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate. The DHCS office location for this position is: 1501 Capital Ave, Sacramento, CA.

Desirable Qualifications

• Strong knowledge of Medicaid managed care regulations at the Federal, State, and local level
• Project and program management expertise
• Ability to lead cross functional teams
• Strong written and verbal communication skills
• Proficiency in contractor oversight, contract management, and State procurement processes
• Knowledge of managed care plan operations
• Critical thinking and problem solving abilities
• Experience with governance and policy development
• Knowledge of State budget processes and fiscal controls

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive. Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Special Requirements

If you are interested in this position, complete the following simple steps:

• Review the education and experience minimum qualifications (MQs) of the Manager II
• Complete the statement of qualifications and the state application by clicking "Apply Now" above
• Submit your application package with all required documents, which include the statement of qualifications
• Once you have applied, take the Manager II CalCareers examination

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Statement of Qualifications Requirement

Applicants must include a Statement of Qualifications (SOQ) for this recruitment. The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position. The SOQ serves as documentation of the applicant's ability to present information clearly and provide DHCS with additional information about their experience and qualifications concisely in writing. The DHCS may not consider applicants who fail to provide an SOQ with their application. Resumes do not take the place of the SOQ. The SOQ must be no more than two pages in length, single-spaced and using 12-point font. You must indicate your Full Name and Job Control Number at the top right corner. Candidates who do not complete and submit an SOQ may not be considered for this position. Based on the duties described in the duty statement for this position, what training and experience do you have that would make you a strong candidate for this position? Please include any relevant experience in program administration, cross-programmatic work, interpretation to State and Federal requirements, and familiarity with State budget processes. Also include any project management experience or experience demonstrating your ability to set priorities for multiple simultaneous projects.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/10/2026

Who May Apply: Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages
Department of Health Care Services
Attn: Certification Technician JC 530279
M.S. 1300
P.O. Box 997411
Sacramento, CA 95899-7411

Address for Drop-Off Application Packages
Department of Health Care Services
Certification Section JC 530279
M.S. 1300
P.O. Box 997411
Sacramento, CA 95899-7411
Monday-Friday (excluding holidays) 08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for Instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.