Epicor Kinetic Consultant

Responsibilities

• Provide day-to-day administration and support for the Epicor Kinetic environment to maintain reliable system operations.
• Investigate application, configuration, and workflow issues, then implement effective resolutions in a timely manner.
• Build, revise, and optimize dashboards, BAQs, and reporting tools to support business visibility and decision-making.
• Partner with internal users to address process questions, resolve system challenges, and improve overall ERP utilization.
• Deliver direct user guidance and informal training to help teams work more effectively within Epicor Kinetic.
• Document system changes, support activities, and recommended practices to improve continuity during the contract period.
• Assist with BPMs, customizations, and reporting-related enhancements when needed to support operational requirements.

Requirements

• At least 3 years of practical experience working with Epicor Kinetic in a hands-on support or administration capacity.
• Proven ability to administer, maintain, and troubleshoot Epicor environments with minimal ramp-up time.
• Experience creating or modifying dashboards, BAQs, and reports within Epicor.
• Solid understanding of ERP workflows, business processes, and issue resolution in a manufacturing setting.
• Background providing direct end-user support along with clear, effective communication and documentation.
• Mechanical engineering degree preferred.

Qualifications

• Manufacturing industry experience is preferred.
• Familiarity with BPMs, system customizations, and reporting tools is an advantage.