Epicor Analyst

Who is Prince?Founded in 1959 by Ed Miller near Chicago, Prince Industries has grown from a one-man shop into a global manufacturing partner. With seven facilities across the U.S. and China, we serve industries from hydraulics to aerospace, handling everything from just-in-time components to high-volume assemblies.At Prince, we don't just make parts—we solve complex supply chain challenges. We are a strategic partner, focused on helping clients improve products, reduce costs, and simplify operations. Certified to ISO 9001:2015, ISO 13485, and AS9100 standards, we combine quality, innovation, and growth-minded thinking to deliver real value. Job SummaryThe Application Analyst is responsible for supporting, enhancing, and optimizing the organization's Epicor ERP system and business intelligence/dashboarding platforms. This role serves as the bridge between business users and technology, ensuring data integrity, system functionality, process improvements, reporting accuracy, and actionable analytics. The analyst partners with stakeholders across Operations, Finance, Supply Chain, Manufacturing, Sales, and Human Resources to identify business requirements, develop solutions, and deliver meaningful insights through dashboards and reporting tools. Essential Duties & ResponsibilitiesEpicor ERP Administration & SupportProvide day-to-day support and troubleshooting for Epicor ERP usersConfigure, maintain, and optimize Epicor modules and business processesAnalyze and resolve system issues, data discrepancies, and workflow challengesCollaborate with business leaders to identify opportunities for process improvements within EpicorSupport system upgrades, testing, patch management, and new feature implementationsDevelop and maintain system documentation, procedures, and training materialsCoordinate with external vendors and consultants when neededBusiness Intelligence & Dashboard DevelopmentDesign, develop, and maintain dashboards, reports, and data visualizations using BI toolsPartner with stakeholders to define KPIs, metrics, and reporting requirementsCreate automated reporting solutions that improve visibility into operational and business performanceEnsure dashboard accuracy, usability, and consistency across departmentsAnalyze trends and provide actionable insights to support decision-makingMonitor report performance and optimize data models for efficiencyData Management & AnalyticsExtract, analyze, and validate data from Epicor and related business systemsMaintain data integrity and governance standardsDevelop SQL queries, reports, and data extracts to support business needsSupport data reconciliation and audit requestsAssist with data migration and system integration projectsUser Training & Change ManagementTrain users on Epicor functionality, reporting tools, and dashboard utilizationServe as a subject matter expert for business processes and system capabilitiesCreate end-user documentation and knowledge base resourcesSupport change management initiatives related to system enhancements and process improvements Education & ExperienceBachelor's degree in Information Systems, Computer Science, Business Analytics, Supply Chain, Business Administration, or related fieldEquivalent combination of education and experience may be considered3+ years of experience supporting ERP systems, preferably EpicorExperience developing dashboards and reports using Epicor Data Discovery (EDD), or similar platformsExperience working in a manufacturing or distribution environment preferredStrong understanding of business processes including finance, supply chain, inventory, production, and customer serviceTechnical SkillsExperience with Epicor ERP administration and supportAdvanced SQL and database query skillsExperience with data visualization and reporting platformsKnowledge of ERP integrations and data structuresUnderstanding of ETL concepts and data management practicesStrong proficiency in Microsoft Excel and Office 365 toolsCompetenciesAnalytical and problem-solving skillsStrong attention to detail and data accuracyExcellent communication and stakeholder management abilitiesAbility to manage multiple priorities and deadlinesCollaborative and customer-service-oriented mindsetContinuous improvement mentalityPreferred QualificationsEpicor ERP certification or advanced Epicor experienceExperience with manufacturing KPIs and operational reportingFamiliarity with API integrations and business system automation BenefitsPaid vacation and holidays (9 per year)Medical, Dental, & Vision PlansShort and Long Term Disability Plans401(k) Retirement Plan with strong employer matchCompany paid life insurance & AD&D100% tuition reimbursement for job relation classesPPE reimbursementYour specific benefits package will depend on your position, location, and years of service with Prince Compensation: $75,000 - $90,000 (based on experience) Due to ITAR regulations, only U.S. persons—defined as U.S. citizens, lawful permanent residents (Green Card holders), and U.S. nationals—are eligible for this position. *We are an Equal Employment Opportunity ("EEO") Employer. Applicants can learn more about Prince's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster (www.eeoc.gov/employers )