Epic Site Reliability Engineer II

Responsibilities

• Implement and maintain robust observability solutions to monitor system performance, identifying bottlenecks, and ensuring optimal operation.
• Utilize tools to gather, analyze, and visualize key performance metrics.
• Proactively identify and address performance bottlenecks through in-depth analysis and optimization strategies.
• Work closely with development teams to implement performance improvements and enhance overall system efficiency.
• Conduct capacity planning exercises based on observed patterns and future growth projections.
• Collaborate with infrastructure and development teams to ensure adequate resources are available to meet system demands.
• Develop and maintain automation scripts for routine tasks, enabling efficient monitoring and response procedures.
• Implement automated processes for scaling and provisioning resources based on observed workload patterns.
• Document system architecture, configurations, and observability best practices to facilitate knowledge transfer and onboarding for team members.
• Keep documentation up-to-date to reflect changes in the system and its monitoring setup.
• Work closely with software engineers to integrate observability tools into the development lifecycle.
• Provide guidance on building observable systems and assist in instrumenting applications for effective monitoring.
• Stay informed about industry best practices and emerging technologies related to observability and performance engineering.
• Drive continuous improvement initiatives to enhance the reliability and performance of systems.
• Collaborate with security teams to implement monitoring and observability measures that align with security requirements and compliance standards.
• Participate in security incident response activities and contribute to ongoing security assessments.
• Conduct training sessions for team members and other stakeholders on observability tools, best practices, and performance engineering concepts.
• Foster a culture of knowledge sharing within the organization.

Qualifications

• 4 plus years of experience with multiple APM tools and extensive experience with Dynatrace.
• 3 plus years SRE experience.
• Experience in software development, infrastructure, or operations roles.
• Certifications in relevant technologies (e.g. AWS, DevOps, Kubernetes, Dynatrace, Azure, etc.).
• Working experience building CI/CD pipelines and version control systems.
• Working experience with scripting languages (e.g. Python, Bash, Go, etc.).
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a fast-paced, agile environment.

Preferred Qualifications

• Working experience with Neoload, Jmeter or equivalent performance testing tool.
• Experience executing software load and performance testing in an enterprise environment.
• Experience testing applications hosted in the cloud.
• Experience with infrastructure as code tools such as Terraform or CloudFormation.
• Deep understanding of Linux systems administration and networking principles.
• Experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Experience or familiarity with IIS, HTML, Java, Jboss.
• Experience in Chaos Engineering.
• Programming experience using.NET, C, C++, Java, or other popular programming languages.
• Perl/Python/JavaScript scripting experience may be considered equivalent.
• Terraform and Ansible experience.
• Exposure to Splunk tools.
• Exposure to microservices.
• Dynatrace Certifications.
• AWS/Azure/GCP Certifications.
• Chaos Engineering Certifications.
• Agile Certifications.

About The Role

This role requires a strong background in scripting, cloud platforms, and a passion for optimizing operational efficiency. You will use Site Reliability Engineering practices to deliver a seamless user experience.