Epic Principal Site Reliability Engineer

Responsibilities

• Transforming an organization by designing and implementing SRE capabilities, including monitoring, performance and chaos engineering.
• Leading initiatives to implement service levels (SLIs, SLOs, SLAs) and error budgets.
• Initiating, influencing, and driving SRE within the organization and working with product and service teams to enable this model.
• Providing guidelines/patterns and establishing proper metrics for building highly scalable, reliable, high performing systems.
• Strategizing best in class monitoring frameworks to accomplish end to end flow monitoring and meaningful alerting.
• Coaching and mentoring teams of monitoring, performance, and SRE engineers.
• Implementing processes, solutions, and engineering capabilities at scale.
• Prior experience in large scale digital technologies, where uptime and continuous availability were core to the business.
• Strong acumen of public cloud and/or private cloud implementation and application adoption.
• Strong understanding of Cloud, API, Event Driven, and Microservices technologies for large scale environments.
• Influencing other leaders, principals, and engineers to open the discussion and adoption for implementing SRE best practices.
• Building relationships with other leaders and groups across the company, providing understanding of SRE concepts and value.
• Partnering with the Director of SRE to build platform roadmaps, frameworks, and identify team/process improvements.
• Technical owner of SRE tools with expertise and understanding of current and other widely used industry tools.
• Evaluating other tools/solutions for SRE to ensure IT is being cost aware and tool egnostic.

Qualifications

• 10+ years of experience in developing enterprise software and proficiency in multiple languages e.g., Java and web technologies (Python, Go, Perl, Ruby or shell scripting).
• 5+ years in implementing SRE solutions/practices.
• 5+ years in mentoring and coaching.
• Expert knowledge of Dynatrace as product owner, user, and Expert with a proven track record in delivering technology solutions and leading a high performing SRE team in automating manual work.
• Expert knowledge of reliability and production management domains.
• Experience in public cloud environments (AWS/Azure/Google Cloud).
• Experience in leading operations, leveraging key event streaming, messaging and DB services e.g., Casandra, MQ/JMS/Kafka, Aurora, RDS, Cloud SQL, BigTable, DynamoDB, Cloud Spanner, Kinesis, Cloud Pub/Sub, etc.
• Experience in either SAFe agile, Scrum or Kanban model.
• Expertise in DevSecOps practices and tools e.g. CI/CD, Gitlab, and any security scanning tools.
• Experience with cloud-based technologies and tools especially in deployment, monitoring and operations.
• Strong experience and technical skills in developing/managing APIs and Microservices.
• Expert practitioner in multiple technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm.
• Experience with containerization (Docker, Kubernetes).
• Experience with Terraform and Ansible.
• Experience with SEIM.
• Experience with other APM tools.
• Experience with healthcare industry.
• Ability to sit for long periods of time.
• Knowledge of compliance requirements e.g. NIST, CFR21, ISO, GDPR, HIPAA, SOX.
• HL7 specifications.
• Integration Platform technologies (Mulesoft, Informatica, SnapLogic, Jitterbit, etc.).