EPIC RESEARCH DIRECTOR - $10K Sign-On Bonus

Responsibilities

• Manage the technical Epic research team, including recruitment, performance, and professional development
• Collaborate with clinical research, operational, and IT stakeholders to design and implement workflows
• Evaluate team member progress, especially direct reports, and provide regular feedback
• Hold team members accountable for meeting standards, timely completion of deliverables, customer services, and user satisfaction, making staffing changes as appropriate
• Serve as escalation point for issues and change requests, ensuring timely resolution
• Manage and mentor team, monitor budgets, enforce service delivery, and ensure system performance/uptime
• Manage the operational and capital budgets for Epic systems and adjacent systems that support research
• Support governance, manage vendor relations, and ensure adherence to standards and policies
• Ensures appropriate systems meet regulatory and compliance standards, including HIPAA, CMS, ONC, and stat-specific guidelines
• Actively engage and oversee teams in support of Epic deployments, upgrades, optimization projects, and integration initiatives
• Lead change management efforts to ensure adoption of new EHR functionalities, related to research in support of ongoing optimizations
• Drive enhancements in workflow, quality, safety, cost-efficiency, and user satisfaction
• Defines and monitors KPIs for system adoption, satisfaction, system uptime, and operational efficiency, ensuring that EHR optimizations align with strategic priorities
• Continuously stays abreast of new developments in EHR products; both Epic and those to integrate and complement the EHR
• Functions as an expert in both the implementation and effective use of EHR technology
• Own relationships with outside vendors to ensure adherence to contractual obligations such as SLAs and KPIs

Qualifications

• Bachelor’s Degree – Computer Science or Healthcare Administration
• Minimum 10 years in healthcare IT, with 8+ years of experience within Epic environment
• Minimum 5 years of leadership experience
• Strong systems implementation and integration experience
• Epic certifications in relevant modules preferred
• Deep domain knowledge of Epic research modules inclusive of Beacon
• Understanding of research and/or clinical trials space within the healthcare environment