Epic Payer Platform Business Consultant, Manager

About the role

As part of the Operations Consulting team, you will oversee program delivery across the Epic payer implementation lifecycle, securing scope, schedule, and budget targets are met. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff while securing project success and maintaining exemplary standards. This position provides an exciting opportunity to engage with clients at various levels, driving operational improvements and enhancing healthcare technology solutions.

Responsibilities

• Oversee thorough program delivery throughout the Epic payer implementation lifecycle
• Maintain adherence to project scope, timelines, and budgetary constraints
• Lead teams in driving operational enhancements and optimizing healthcare technology
• Mentor junior staff while promoting strategic planning and execution
• Engage with clients across various levels to facilitate productive communication
• Identify and address potential risks and challenges during project execution
• Uphold the utmost standards of quality and client service
• Collaborate with cross-functional teams to achieve project objectives

Requirements

• Bachelor's Degree
• At least 7 years of experience in Epic platform implementation
• At least one active Epic certification

Qualifications

• Master's Degree preferred
• Epic Tapestry Administration certification preferred
• Managing Epic platform implementation lifecycle
• Overseeing release and migration programs
• Driving platform optimization and operational improvement
• Communicating complex concepts to executive stakeholders
• Leading multi-disciplinary project teams
• Mentoring team members on technical subject matter
• Prior consulting experience in a Big 4 environment

Skills

• Analyse and identify the linkages and interactions between the component parts of an entire system
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables
• Develop skills outside your comfort zone, and encourage others to do the same
• Effectively mentor others
• Use the review of work as an opportunity to deepen the expertise of team members
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements

Benefits

• Health Care
• Retirement
• Maternity / Paternity Leave
• Paid Time Off
• Committing to growth
• Bring your best, every day