EPIC OPTIME/ANESTHESIA SOLUTIONS ANALYST - MAINTENANCE

Position Overview

The Optime and Anesthesia Solutions Analyst on our Maintenance team supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute Care member organizations. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.

Essential Duties

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

Qualifications

• At least 3 years of experience as an Epic Applications Analyst, with a minimum of 2 years of experience in Epic application build.
• Epic certifications required in Epic Optime and Anesthesia.
• Intermediate proficiency in Microsoft Excel.
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• Strong organizational and project management skills.

Benefits

OCHIN offers a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers/.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.