Epic Inpatient Manager IT

Job ID: enGen Application Software Development Management

About the role

This position provides application software development management for IT projects. Creates plans and manages activities within an assigned unit or area. Assesses viability of current direction, projects, and operations, recommending strategies and tactics to satisfy current and future business needs. Foresees organizational impacts and understands procedures associated with introducing new technologies. Leads teams in scheduling, direction, future planning, and standard practices. Monitors and controls quality while actively seeking opportunities for improvement. Establishes and meets scheduled milestones for deliverables.

Responsibilities

• Communicate effectively with all levels of the organization by:
  • Managing customer expectations; facilitating planning and meetings; translating customer expectations for staff and peers; representing the company with outside entities.
  • Preparing written procedures, policies, reports, and correspondence; collaborating and negotiating with departments corporate-wide.
  • Collaborating with company customers, staff, IT colleagues, and other stakeholders to identify customer requirements, assess impacts to other areas, consider available options, compare costs and benefits, and recommend solutions.
• Management Consulting:
  • Identify issues and recommend solutions.
  • Create presentations and present concepts to clients, tailoring content to audiences of varying levels, subject knowledge, and size.
  • Implement recommendations and solutions, ensuring clients receive necessary assistance to carry them out.
  • Liaise with clients to keep them informed of progress and facilitate decision-making.
  • Advise clients on options, risks, cost vs. benefit, impact on business processes, and system priorities.
  • Ensure continuous improvement of processes and delivery of results within the assigned unit or area.
• Organize, direct, and coordinate cross-functional activities, including staff not under direct managerial control.
• Encourage innovation and focus resources to ensure successful delivery of desired results.
• Apply quantitative risk assessment to the team’s assignments to understand potential threats and their probability.
• Lead the team in mitigating risks and applying appropriate contingency plans to ensure minimal impact to customers.
• Provide leadership to respond to business opportunities, challenges, new technologies, legislation, and other environmental factors.
• Oversee analysis of issues or needs and review recommended solutions.
• Assess the impact of strategic business and technical changes on the environment.
• Manage all activities within an assigned business unit or area, foreseeing organizational impacts and collaborating with other teams to facilitate transitions.
• Optimize resource utilization by applying appropriate concepts, technologies, and workflows.
• Accept direction and provide leadership to develop and maintain a high-performance work team.
• Respond to feedback and champion process improvement initiatives by empowering the team to deliver quality services and products.
• Implement solutions consistent with the company’s strategic direction.
• Keep abreast of current industry standards and trends.

Staff Management

• Develop and provide input to skills assessments and oversee personal development plans related to career growth.
• Coach, manage, and develop employees by establishing clear goals, expectations, and performance strategies.
• Develop and administer performance reviews with measurable goals.
• Provide opportunities for staff to maintain current industry knowledge.
• Provide opportunities for employees to build collaborative relationships with customers.

Departmental Management

• Handle departmental budgeting and fiscal responsibilities.
• Manage teams that span geographic or functional areas.
• Ensure compliance with corporate standards, policies, and regulations (e.g., SOX, SSP, DIACAP, PHPLC).
• Establish and use metrics to benchmark and improve operational excellence.
• Develop and implement short-term and long-term departmental plans.
• Consult and evaluate vendor solutions where appropriate.

Other duties as assigned or requested.

Requirements

• Bachelor’s Degree in Information Technology, Management Information Systems, Computer Science, or a closely related discipline (Required).
• Master’s Degree in Information Technology, Management Information Systems, Computer Science, or a closely related discipline (Preferred).

Experience

• 5 years in a leadership or mentoring role (Required).
• 5 years of planning, implementing, maintaining, and growing capabilities within the relevant discipline (Required).
• 3 years of developing, communicating, and presenting concepts to varying audiences (Required).
• Management experience in employee development plans, performance evaluations, and goals development (Preferred).
• Experience in budget administration and process improvement (Preferred).
• Knowledge and experience in developing strategic plans (Preferred).
• Demonstrated competency in executing multiple projects, including managing resources across projects to meet goals (Preferred).

Skills

• Knowledge of the company’s business practices, direction, products, and resources.
• Familiarity with the assigned business unit or area’s direction and practices.
• Compliance with all corporate policies, IT procedures, standards, and strategies.

Schedule

• Position Type: Office-based.
• Travel Requirement: 0% - 25%.
• Teaches or trains others regularly.
• Travels regularly from the office to various work sites or from site-to-site.
• Physical work site required: Yes.

Physical and Mental Demands

• Lifting up to 10 pounds: Constantly.
• Lifting 10 to 25 pounds: Occasionally.
• Lifting 25 to 50 pounds: Never.