Epic Hospital Billing Applications Analyst III/Senior level -

Senior business specialist and technology generalist responsible for aligning technology solutions with business strategies. Proactively identifies opportunities to apply technologies to business processes by advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. Acts as technical liaison and broker of services with various vendors, providing technical guidance or business process expertise on complex projects and strategic planning matters.

Responsibilities

• Develop and maintain credibility and effective working relations with both customer management and IT personnel.
• Demonstrate understanding of business problems, IT strategies, issues, and priorities.
• Seek opportunities to apply technology to improving business processes within strategic system goals.
• Provide technical guidance or business process expertise on the most complex projects.
• Research strategic planning matters from a technical or business standpoint.
• Act as internal consultant and technical liaison with various vendors.
• Express complex technical concepts in terms understandable to the business.
• Apply project management concepts in planning and implementing multiple projects in a cross-functional environment.
• Solve problems spanning multiple environments in a business area.
• Link IT to redesigned business processes.

Requirements

• Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred.
• At least 2+ years relevant experience in either:
  • Business systems analysis, preferably across multiple hardware and software platforms, or
  • Business unit experience that includes working closely with IT in the development and implementation of systems.
• Knowledge of the assigned business area's products and processes.
• Strong technical knowledge and ability to express complex technical concepts in business terms.
• Understanding of project management concepts.
• Strong written and verbal communication skills.
• Strong analytical and conceptual skills; demonstrated track record in new concept development for projects and complex technical plans.
• Ability to solve problems spanning multiple environments.
• Understanding of how IT affects an organization and ability to link it to redesigned business processes.
• Proficiency in Microsoft Office products.
• Upon hiring, successful completion of Epic's certification program within 6 weeks of taking the last class for the supported application.

Desired Qualifications

• Previous experience in business process re-engineering or process improvement involving broad-based information systems.
• Experience in the strategic use of technology in managing and growing a business.
• Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.
• HL7 knowledge is a plus.

Pay

Compensation range: $89,500.00 - $130,000.00. This range is based on Boston-area data and is subject to modification based on geographic location. Base pay is determined by education, experience, skills, certifications/licensures, business/organizational needs, internal equity, and market competitiveness.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Discretionary annual bonuses and merit increases.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Paid time off.
• Career advancement opportunities.
• Resources to support employee and family well-being.