Epic Clinical Analyst III

Purpose & Scope

This position is responsible for the design, build, testing, installation and support of software applications required for the deployment of the Epic electronic medical record (EMR) system as well as other 3rd party clinical systems within assigned area. Serves as a leader with overall responsibility for software analysis and design, application and system installation and implementation.

Responsibilities

• Formulates system scope and design objectives through analysis and research to configure vendor-maintained systems or develop or modify in house systems.
• Designs and modifies screens, design and configure reports, and application workflows to support the organizational needs of Epic and the related applications.
• Provides expert and creative solutions to user requirements and problems.
• Researches, resolves and responds to inquiries during the deployment and ongoing maintenance/support phases of the program.
• Acquires knowledge of EPIC clinical software, working independently in completing project tasks.
• Supports Epic clinical systems, with design, build and validate experience preferred.
• Supports Epic clinical systems, with design, build and validate experience preferred.
• Experience with currently installed computer and telephone equipment, and operating systems.
• Training in systems analysis with special emphasis in data processing standards, supervisory techniques, user relations, data gathering techniques, written and oral communications, and management information systems relative to the assigned area(s) of responsibility (i.e., financial applications, patient care applications, etc.).
• Basic-Intermediate SQL and/or report-writing knowledge highly desirable.
• Proven record as a leader within the team and organization is required.
• Must possess strong communication and organization skills.
• Proven project management experience, both leading and participating on project teams, from initiation through successful implementation and acceptance of application changes.
• Proven experience and ability to work with SDLC concepts.
• Excellent analysis, problem solving, and trouble-shooting skills.
• Excellent customer service skills.
• In-depth experience with Microsoft Office tools.
• Good communication skills in technical and non-technical vernacular.
• Writes technical documentation in a clear manner.

Qualifications

• Bachelor's degree is required (or four years equivalent experience).
• Preferred degree in Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or Sciences.
• RN, RRT, RPH, ARNP, PA degrees may also be acceptable.
• Graduate degree is preferred.
• Seven years of experience in systems deployment as a clinical analyst, business analyst, or systems analyst required. Includes designing, configuring, training, implementing, and supporting clinical systems applications.
• Healthcare operations background is desirable.
• Solid knowledge of operational healthcare hospital workflows required including clinical and business workflow analysis for development of electronic solutions within assigned applications.
• Hands-on Epic clinical systems experience with appropriate Epic training in at least one area is preferred.
• Demonstrated technical administrative experience with Epic clinical applications, including but not limited to master file maintenance and clinical build (i.e. smart sets, order sets, documentation flowsheets).
• Experience supporting Epic clinical systems, with design, build and validate experience preferred.
• Experience with currently installed computer and telephone equipment, and operating systems.
• Training in systems analysis with special emphasis in data processing standards, supervisory techniques, user relations, data gathering techniques, written and oral communications, and management information systems relative to the assigned area(s) of responsibility (i.e., financial applications, patient care applications, etc.).
• Basic-Intermediate SQL and/or report-writing knowledge highly desirable.
• Proven record as a leader within the team and organization is required.
• Must possess strong communication and organization skills.
• Proven project management experience, both leading and participating on project teams, from initiation through successful implementation and acceptance of application changes.
• Proven experience and ability to work with SDLC concepts.
• Excellent analysis, problem solving, and trouble-shooting skills.
• Excellent customer service skills.
• In-depth experience with Microsoft Office tools.
• Good communication skills in technical and non-technical vernacular.
• Writes technical documentation in a clear manner.

Benefits

The posting does not specify a Pay or Schedule section. However, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families. VHC Health is committed to wage transparency and equitable pay practices.