Epic Beaker Consultant

Work you’ll do/Responsibilities

• Epic support role for the Beaker application, to include on-call support on a weekly rotating basis.
• Complete Epic support to include incident support, service requests, optimizations, projects, SU and Upgrades, and maintenance work.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.

Qualifications

• Current Epic Beaker Certification in AP or CP
• Experience in Epic implementation or enhancement processes
• Experience in application design, workflows, build, troubleshooting, testing, and support.
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Hospital or Clinic operations experience
• Additional Epic Certifications
• ITIL process knowledge
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations