Epic ASAP Analyst

About the role

As an experienced Epic ASAP Analyst, you will lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, working in a collaborative environment with limited travel demands. The Project Delivery Talent Model is designed for professionals with specialized skills aligned to client needs, focusing on service delivery without business development or promotion expectations. Employment is tied to project duration, with a competitive benefits package for project-focused professionals.

Responsibilities

• Lead the implementation and support of Epic ASAP for a new urgent care facility using established ASAP tools and workflows.
• Analyze and replicate requirements, workflows, and configuration from an existing urgent care location to ensure consistency and scalability.
• Partner with clinical, operational, technical, and client stakeholders to understand needs, resolve issues, and ensure alignment with business requirements.
• Build, maintain, test, and troubleshoot ASAP application workflows, including defect resolution and validation before go-live.
• Develop and maintain technical documentation covering application build, workflows, testing results, support procedures, and implementation decisions.
• Provide end-user and operational support while communicating effectively across teams, leveraging knowledge of urgent care or related clinical workflows.

About the Team

The AI & Engineering team leverages cutting-edge engineering capabilities to build, deploy, and operate integrated sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions transform mission-critical operations, enabling clients to stay ahead with modernized technology and data platforms. The Industry Solutions offering delivers verticalized solutions tailored to each client’s unique requirements, combining business expertise with scalable, repeatable technology.

Requirements

• Epic ASAP certification.
• 4+ years of recent experience in ASAP application build and maintenance.
• Implementation, build, and configuration experience in an Epic production environment.
• Experience replicating requirements from an existing urgent care location to a new facility.
• Proficiency in application workflows, troubleshooting, testing, and support.
• Bachelor’s degree in information technology, business, healthcare, or equivalent experience.
• Ability to travel 10% on average, including overnight travel, and support Pacific time zone hours.

Preferred Qualifications

• Strong desktop skills in Word, Excel, and PowerPoint.
• Direct knowledge or work experience in clinical or business areas to be supported.
• Good interpersonal and communication skills.
• Demonstrated understanding of technical documentation.

Pay

The wage range for this role is $91,100 to $179,500, considering factors such as skill sets, experience, training, licensure, certifications, and business needs. Compensation decisions depend on individual and organizational performance. You may also be eligible for a discretionary annual incentive program.