EPIC Application Coordinator - Sr

Fully remote role.

About the role

We are seeking a senior-level EPIC Application Coordinator responsible for making system configuration changes in the Epic application, translating business requirements into software specifications, and acting as a liaison for configuration issues. The position involves in-depth analysis of workflows, data collection, and other technical aspects associated with the Epic software.

Responsibilities

• Perform build and configuration of enhancements for the EpicCare Link application.
• Conduct issue investigation and problem resolution for the EpicCare Link application.
• Translate business requirements into software specifications for EPIC application configuration.
• Achieve in-depth knowledge of application software and business operations to ensure proper configuration.
• Execute test plans for configuration testing and manage problem resolution.
• Develop and document internal decisions that form the basis for design choices within the applications.
• Collaborate with process design, interfaces, testing, and implementation teams.
• Conduct comprehensive evaluations and tests for new software releases.
• Prioritize and implement system updates and changes, communicating them to users.

Requirements

• Bachelor’s degree required, or a minimum of seven years of relevant experience in lieu of a degree.
• Minimum of five years of related experience.
• At least three years of experience post-certification; newly certified candidates will not be considered.
• Experience should include application implementation, detailed analysis, and installation.

Qualifications

Technical Skills

• Epic Certification or Proficiency in EpicCare Link or PlanLink.
• Demonstrated Epic build experience.
• Experience with requirements gathering.
• Proficiency in database management and basic software configuration.
• Strong analytical thinking, problem-solving, and issue resolution skills.
• Ability to communicate effectively with team members.

Preferred Qualifications

• Experience within the Healthcare Industry.
• College degree in a technical field.
• Epic training in Tapestry UM.
• Expertise in data structures, content, and the interpretation of specific data elements.
• Project management skills with the ability to manage multiple projects.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.