Epic Analyst - PB & HB Claims
About the role
This position plays a key role in Baton Rouge General's Epic Enterprise Project, a system-wide initiative designed to enhance healthcare delivery through advanced electronic health record (EHR) technologies. In this role, you will support, implement, and optimize Epic Revenue Cycle applications, ensuring efficient financial workflows and a positive patient and staff experience. We strongly encourage applicants with Revenue Cycle, HIM, Patient Financial Services (PFS), Admissions, Billing, Coding, or Epic training backgrounds to apply. Experience supporting financial and administrative workflows provides critical insight into system configuration, end-user training, and optimization opportunities.
At Baton Rouge General, we are a community of caring professionals dedicated to delivering healthcare excellence. Our mission is to preserve and restore health, one person at a time. With over 600 licensed beds across three campuses, BRG provides the full spectrum of care—from maternity to hospice—and maintains a growing network of clinics throughout the region.
Responsibilities
- Provide Epic application and software support for Revenue Cycle–related systems and workflows
- Manage and prioritize system maintenance, upgrades, and optimal utilization of Epic applications
- Serve as a liaison between operational end users and technical teams to ensure system functionality aligns with business needs
- Act as a primary support contact for Epic Revenue Cycle application users
- Identify, troubleshoot, and resolve application issues, collaborating across teams as needed
- Support workflow design, system build