EPIC Analyst II - Hospital Billing

Key Responsibilities

• Configure and maintain Epic Resolute Hospital Billing workflows.
• Analyze business processes and recommend system improvements.
• Gather and document business and technical requirements.
• Build, test, validate, and deploy Epic application enhancements.
• Troubleshoot billing, claims, charging, reimbursement, and interface issues.
• Support upgrades, optimizations, and new Epic implementations.
• Collaborate with revenue cycle, finance, HIM, clinical departments, and vendors.
• Perform system testing, including unit, integrated, and regression testing.
• Maintain documentation, build specifications, and change management records.
• Ensure compliance with CMS, HIPAA, payer, and organizational billing requirements.

Required

• 2+ years of experience supporting hospital billing/patient financial services/revenue cycle operations OR Epic certification in Resolute HB/Resolute PB/Claims/Charging
• Strong understanding of healthcare revenue cycle processes, particularly back-end workflows like billing and claims processing
• Strong analytical and problem-solving skills

Preferred

• 2–5+ years of Epic application analyst experience in Resolute HB with a desire to expand into a Epic Charging certification
• Prior involvement in Epic implementations or optimization projects
• Experience with workflow analysis and system configuration
• Experience with 3rd party system integration in the billing space (Waystar Clearinghouse for claims and remits, Solventum for GPCS, etc)

Skills & Abilities

• Excellent communication and interpersonal skills
• Ability to translate business requirements into technical specifications
• Proficient with MS Office tools
• Strong organizational skills and attention to detail
• Ability to work independently and manage multiple tasks in a dynamic environment

Work Environment

• Remote or on-site based on organizational needs
• May require off-hours support during go-lives, upgrades, or issue resolution