Epic Analyst -Hospital Billing

Core Responsibilities

• Serves as a support contact for application end‐users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.

CORE QUALIFICATIONS

• Bachelor's degree in Healthcare Administration, Information Systems, or related field.
• Minimum 3 years of experience as an Epic HB Analyst in a healthcare setting.
• Epic HB certification required; additional Epic certifications (e.g., PB, Resolute, Resolute Hospital Billing) preferred.
• Strong understanding of hospital billing workflows and revenue cycle operations.
• Excellent problem-solving, communication, and project management skills.
• Experience with Epic upgrade cycles, testing, and documentation.
• Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench preferred.
• Experience working in a multi-hospital or integrated delivery network environment preferred.
• Knowledge of CMS regulations, payer requirements, and billing compliance preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University’s core values.

Department Specific Functions

• The Epic HB Analyst is responsible for the design, implementation, support, and optimization of the Epic Hospital Billing module.
• This role ensures that billing workflows are efficient, compliant, and aligned with organizational goals.
• The analyst collaborates with operational stakeholders, IT teams, and Epic representatives to deliver high-quality solutions that enhance revenue cycle performance.

Pay

Competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more are offered.

Schedule

Full time.