Epic Analyst (Beaker)

Job Summary

KEY RESPONSIBILITIES

• Analyze laboratory workflows and translate them into Epic Beaker functionality and customizations to meet the specific needs of Baylor Genetics.
• Work closely with Epic Bridges Analyst to build and maintain interfaces between Epic and external systems (using HL7, X12, FHIR, etc.).
• Work closely with technology team to share configurations and support testing of the workflows.
• Define, triage, and document Epic Aura compendium build requests.
• Perform data analysis and provide reporting support for laboratory operations.
• Analyze current laboratory workflows and identify areas for digital optimization using Epic Beaker tools.
• Partner with lab leadership and clinical teams to gather requirements and translate them into system solutions.
• Document and standardize laboratory procedures within the Epic framework.
• Interface and Integration Support: Collaborate with interface analysts to support and troubleshoot connections between Epic Beaker and laboratory systems (LIMS).
• Understand and support HL7 messaging and integration testing.
• Provide support during go-lives, upgrades, and new Aura implementations.

Training & Documentation

• Create and maintain detailed documentation for build configurations, workflows, SOPs, and change requests.
• Train laboratory staff, clinical end-users, and IT support teams on Beaker features and best practices.

Ideal Candidate

• Possesses strong problem-solving and analytical skills.
• Is an effective communicator, capable of translating technical language for clinical stakeholders.
• Thrive in fast-paced environments and takes pride in solving real customer problems.
• Embraces ambiguity and is excited to take ownership of a platform in transition.
• Passionate about improving healthcare delivery and creating better digital experiences for providers and patients.
• Passionate about Baylor Genetics mission and eager to make a real impact.

Qualifications

• Education: Bachelor's degree in computer science or related field, or equivalent in education and/or experience is required.
• Experience: Epic Beaker Certification, 2+ years of experience supporting Epic Beaker or a similar LISEpic Aura and Bridges experience is preferred.
• Familiarity with HL7, FHIR, API-based interoperability, and digital health workflows.
• Experience with clinical laboratory operations and genetic testing workflows.
• Knowledge of HIPAA, PHI data security, and regulatory compliance in healthcare IT.
• Familiarity with programming is preferred.