Epic Ambulatory Principal Analyst – Application Upgrade Lead

SHIFT: Day (United States of America)

About the role

Join a team where your expertise drives meaningful change. In this highly visible senior analyst role, you'll lead Epic upgrade strategy and testing efforts across 10 applications, collaborate with stakeholders across the organization, and help ensure a seamless experience for thousands of end users. You'll have the opportunity to mentor others, partner directly with Epic, and play a critical role in advancing healthcare technology that supports patient care every day.

A System Analyst Principal is a senior level position in the System Analyst job family. This role is primarily remote, but you may be expected to come on site to our Philadelphia offices on a quarterly basis.

Responsibilities

• Performs operational support, maintenance and system configuration as defined in departmental operating procedures and recommends operational and process improvements.
• Identifies, analyzes and resolves data and system issues of advanced complexity.
• Works independently and leads teams in support of team initiatives and projects; manages cross functional work teams with no direct reports.
• Demonstrates advanced proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
• Develops, validates and executes comprehensive test plans.
• Performs 24/7 on call support if applicable.
• Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors, colleagues, and senior leadership.
• Acts as a Subject Matter Expert in their area of application or domain.
• Educates and coaches other team members; provides quality reviews of other work products such as system documentation and requirements.
• May be required to travel to/from and work in the various CHOP locations, including patient care areas.
• May be required to travel for mandatory certifications.
• May be designated a “Health Care Worker”.
• May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.
• Understand and comply with all enterprise and DTS departmental information security policies, procedures and standards.
• Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information.
• Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Requirements

• Bachelor's Degree - Required
• Bachelor's Degree with a field of study in Computer Science, IS, Business, or Healthcare - Preferred
• At least five (5) years of experience working within a healthcare environment or within Information Systems - Required

Skills

• Excellent communication and teamwork skills including conflict resolution (Required proficiency)
• Advanced critical thinking, problem-solving and troubleshooting skills (Required proficiency)
• Proficient skills in Microsoft Office products (Required proficiency)
• Ability to facilitate meetings with senior leaders and cross functional groups (Required proficiency)
• Advanced documentation skills (Required proficiency)
• Mentoring and teaching of staff (Required proficiency)

Pay

Salary range: $107,200.00 - $142,100.00 Annually. Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.