EO/ADA Program Assistant

Campus: University of North Texas, Denton | Department: Equal Opportunity Office

About Us

The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the Dallas-Fort Worth region, employing more than 14,000 employees and educating over 49,000 students. We champion a people-first, values-based culture centered on excellence, curiosity, and innovation, transforming lives and creating economic opportunity through education.

Department Summary

The UNT System Human Resources Department supports the UNT System Enterprise, working to become a values-driven, customer-focused organization with an emphasis on excellence, curiosity, and innovation.

About the Role

The Equal Opportunity (EO) & Americans with Disabilities Act (ADA) Specialist supports the UNT System’s commitment to equal opportunity, access, and compliance by coordinating and delivering EO-related training and assisting with ADA and workplace accommodation processes. This role ensures timely, accurate, and customer-centered support for EO and ADA, working closely with the ADA Coordinator and EO Director to develop training for faculty, staff, and students.

Responsibilities

• Training & Education
  • Coordinate and deliver comprehensive EO (Title VI, Title VII, Title IX, and ADAAA) training programs, including in-person, virtual, ad hoc, and department-specific sessions.
  • Support the development, updating, and maintenance of training materials, presentations, and resource guides.
  • Manage annual and recurring compliance-mandated training schedules across the System.
  • Ensure accurate and confidential record-keeping in compliance with document retention regulations, privacy laws, FERPA, and ADA requirements.
  • Track training completion, prepare reports, analyze data, and maintain training records.
  • Design and deliver training, workshops, and resource documents on accessibility best practices for faculty and staff.
  • Collaborate with Student Affairs and disability-related services.
  • Facilitate EO-related events, workshops, awareness activities, and educational initiatives.
• Case Management & Administrative Support
  • Create new ADA cases, ensuring accuracy and timely entry into the case management system.
  • Provide initial outreach and clear communication regarding process steps to involved parties.
  • Manage the ADA general inbox, ensuring timely responses, case setup, and proper routing of inquiries.
  • Assist the Workplace Accommodation Administrator (WAA) with case monitoring, including coordination of feedback, escalation of concerns, and documentation in the case management system.
  • Prepare and distribute weekly case data reports (e.g., new, active, and closed cases; resolution dates and outcomes).
  • Serve as backup to the WAA during absences, ensuring continuity of service.
  • Assist in managing religious accommodations.
  • Monitor and track compliance with flexible work arrangement and remote work submissions as approved for ADA accommodations.
• Cross-Functional Support
  • Collaborate with internal partners to support EO, ADA, and institutional compliance priorities.
• Physical Requirements
  • Communicating with others to exchange information.

Requirements

• Bachelor’s degree in Human Resources, Higher Education, Business Administration, or a related field.
• Two years of directly related experience working with EO/ADA laws and compliance, engaging in the interactive process for workplace accommodations, and creating/delivering related training.

Skills

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and professional demeanor.
• Ability to manage sensitive and confidential information with discretion.
• Ability to work independently and collaboratively in a fast-paced environment.
• Working knowledge of and ability to interpret and apply laws, regulations, and guidelines relevant to the role.
• Skill in utilizing computer information systems to organize, store, manipulate, and retrieve data.
• Critical thinking and problem-solving skills.
• Ability to plan, organize, and effectively manage multiple assignments.

Schedule

Monday–Friday, 8:00 AM–5:00 PM (with some remote flexibility).