Envision Solutions Technical Lead
About the role
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
Zonda is redefining the future of housing. Situated at the heart of the fast-growing real estate industry, we combine data, technology, and industry expertise to help shape the future of real estate and homebuilding. Zonda is seeking a Technical Lead for our Envision Solutions Team - Online Design Center, Zonda's technology solution supporting homebuilders and their customers throughout the home design and selection experience. The Envision Solutions Technical Lead is a versatile member of the Client Services team responsible for helping homebuilder clients successfully implement, use, and troubleshoot Envision and other Zonda solutions. The role combines client relationship management, software implementation, technical troubleshooting, data analysis, training, and process improvement. This person serves as a key client and internal resource, working across Client Services, Product, Engineering, Data Services, Customer Support, and client technology teams. The ideal candidate is customer-focused, technically capable, inquisitive, and comfortable moving between strategic client conversations and hands-on problem solving.
Responsibilities
- Lead and support client implementations, including configuration, requirements gathering, testing, training, launch readiness, and ongoing adoption.
- Lead assigned client engagements as needed and serve as a technical resource across implementations, helping manage priorities, delivery, issues, and expectations.
- Understand client business processes and translate requirements into product, configuration,