Environmental Services Technician: Support Services

Responsibilities

• Clean and supply patient rooms, treatment rooms, restrooms, utility rooms, nurseries, nursing stations, lounges, offices, waiting areas, and other assigned spaces according to department standards.
• Perform high-level, time-sensitive disinfecting and cleaning tasks in critical care areas, including discharge rooms, isolation rooms, the emergency department, and operative or invasive procedural areas.
• Complete terminal cleaning and other detailed cleaning assignments with a strong focus on infection prevention and safety.
• Perform specialty floor care, carpet care, upholstery care, and project work such as stripping and refinishing floors and extracting carpets.
• Use appropriate cleaning equipment, chemicals, and supplies safely and effectively.
• Remove trash and soiled linen from assigned areas.
• Maintain a professional image through communication, appearance, and conduct.
• Follow department procedures, quality standards, preventive maintenance expectations, and safety guidelines.
• Demonstrate strong customer service by supporting positive interactions with patients, visitors, and team members.
• Recognize and follow designated signs, symbols, and written instructions as trained.
• Support Linen Services operations as needed, including distributing and stocking clean linen, ordering and maintaining inventory, stocking carts, transporting linen carts, and maintaining linen rooms.
• Perform other duties as assigned.

Qualifications

• Required: Ability to read, speak, understand, and follow written and verbal directions in English; basic comprehension sufficient to understand job-related forms, documents, signs, symbols, and written instructions; ability to recognize urgent and emergency situations and communicate clearly so others understand.
• Preferred: High school diploma or GED; basic computer skills, including the ability to use email and complete computer-based training with minimal assistance; previous hospital, healthcare, hospitality, or housekeeping experience; experience operating cleaning equipment such as vacuums, extractors, bovac, and roto equipment; valid California driver’s license for team members authorized to operate Hoag vehicles.